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Scheduled Weekly Hours:
40Work Shift:
Evenings/Nights (United States of America)ED Scheduler
This role will focus on scheduling patients seen in the emergency departments for follow up care. This role will be provided information from the clinical leaders to aid the coordination for a scheduled follow up care in medical group practices. The associate will utilize EPIC and designed protocols to assist with scheduling or facilitating a referral ticket process that allows patients to schedule. This role will work closely with emergency department leaders in assisting with the follow up portion of patient discharge procedures. This role will need to maintain strong communication skills EPIC workflow competency and knowledge of clinically integrated care network. This role will also encompass responsibilities for running requested data reports and distribute statistical data for the department.
Leadership Skills: Has primary responsibility for scheduling & communication. Is the point person for scheduling patients in accordance to discharge plan. Possesses discretion with needs to consult higher administration regarding problems and or issues.
Technical/Clinical Skills: Maintains patient confidentiality and proficient on a computer. Maintains an atmosphere of professionalism. Maintains schedule related to scheduling policy. Utilizes troubleshooting skills to resolve patient scheduling issues/conflicts.
Technical/Clinical Skills: Maintains patient confidentiality and proficient on a computer. Maintains an atmosphere of professionalism. Maintains schedule related to scheduling policy. Utilizes troubleshooting skills to resolve patient scheduling issues/conflicts.
Teamwork and Communications: Under the direction of the Director/designee acts as the central figure for routine and emergency case information inter and intra departmentally. Establishes and maintains effective interpersonal relationships. Assists with orientation of new employees and performs other duties deemed necessary by management.
Professional/Educational: Attends educational and other required programs maintains personal grooming and attire consistent with policy and maintains job specific competencies.
Performance Improvement: Actively participates in individual and unit/facility performance improvement.
This position works Monday through Friday 12:00 pm to 8:30 pm.
This position requires prior experience with Epic and prior registration work.
Required Education: High School graduate.
Required Skills: Epic proficiency.
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
*Benefits offerings vary according to employment status.
Department:
Milford 103 Family Medicine MHP Cincinnati LLCIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Full-Time