Location(s)
Birmingham Alabama Cerritos California Doral Florida Henderson Nevada Lake Mary Florida
Details
Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a highperforming culture valuable opportunities for personal development and professional challenge and a healthy worklife balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.
Position Summary:
In this role your essential responsibilities will include designing and developing learning content focused ontechnicaltrainingfor Kemper P&C Claims.The ideal candidate will leverage instructional design principles and adult learning theory to develop effective training programs.
Position Responsbilities:
Instructional Design
- Conduct independent indepth needs analysis with business partners to identify business problems learning objectives level of change or impact to staff to assess and develop plans for training delivery solutions.
- Designs content applying knowledge of adult learning theory and instructional design models to identify appropriate training media and methodologies based on audience course content audience location etc.
- Selects best delivery mode (live classroom online classroom video tutorials and microlearning selfpaced eLearning modules or blended) and best training methodologies (lecture roleplay simulations case study selfstudy OTJT eLearning etc. based on the understanding developed from the indepth needs analysis.
- Partners with subject matter experts to document and develop curriculum requirements and program designs that meet enterprise needs
- Design and develop relevant content as needed including highlevel design documents outlines storyboards facilitator and student materials (PPTs handouts videos podcasts quizzes communications and related content)
- Create learning standards tools and templates for use by all learning teams
- Shares and collaborates broadly within Kemper L&D community members on standards tools templates and methodology
- Designs evaluation strategies and tools to measure effectiveness and reviews evaluations and feedback to continuously improve programs
- Analyze and apply trends and best practices in learning technologies and instructional design
Consult with learning partners
- Consult with business training teams on selection and use of online content and the use of online and virtual training tools
- Consult at all levels and areas of the business to assess learning needs recommend training or nontraining interventions develop learning solutions and evaluate training programs
- Partner with team members stakeholders and SMEs in the design and development of learning content
- Present learning solutions to all levels of leadership
Position Qualifications:
- 3 years of demonstrated and successful training and content development experience
- 1 years insurance experience preferred but not required
- BA/BS degree in Instructional Design Education HR or related area or equivalent in education/experience
- Indepth knowledge of learning theories and instructional design models
- Lesson and curriculum planning skills
- Working knowledge of SharePoint
- Familiarity with Workday
- Basic HTML programming knowledge
- Proficiency in multimedia tools including Adobe Creative Suite whiteboard animation infographics minivideos graphs and eLearning authoring tools such as Articulate Storyline Camtasia or other eLearning authoring software and provide portfolio examples
- Understanding of learning technology standards such as SCORM and AICC that determine how eLearning courses are published tracked and interact in an LMS
- Knowledge a variety of adult learning/training methodologies (please change if needed)
- Excellent organizational and project management skills demonstrated by timely task completion and quality of deliverables
- Solid working knowledge of the Microsoft Office Suite including Word PowerPoint and Excel
- Strong written and verbal communication skills
- Ability to thrive in a collaborative team environment
- Ability to manage and prioritize multiple projects adhere to timelines and meet project delivery deadlines
- Must be nimble and possess the ability to be changeadaptive with multiple priorities
- May include travel
- Sponsorship is not accepted for this opportunity
- The range for this position is $77100 to $128500. When determining candidate offers we consider experience skills education certifications and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical Dental Vision PTO 401k etc.
- This is a hybrid role out of a local Kemper claims office
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information such as your social security number or banking information via text or email. Additionally Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message delete it.