Bilingual Identity Verification Analyst MandarinEnglish
Bilingual Identity Verification Analyst MandarinEnglish
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Job Description
Company Overview
Interactive Brokers Group Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich CT USA with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades known for our cuttingedge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks options futures currencies bonds and funds to clients in over 200 countries and territories. We serve individual investors and institutions including financial advisors hedge funds and introducing brokers. Our advanced technology competitive pricing and global market help our clients to make the most of their investments.
Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic multinational team and be a part of a company that simplifies and enhances financial opportunities using stateoftheart technology.
Position
We are looking for a fulltime Identity Verification Analyst who will be responsible for reviewing and verifying client Proof of Identity (POI) documents ensuring strict adherence to company and regulatory standards. This role involves reviewing failed POIs flagged by the Identity verification system manual document submissions detecting fraud patterns escalating anomalies and improving document verification processes. This position plays a critical role in fraud prevention and risk mitigation to safeguard the firms operations and reputation.
Key Responsibilities
- Examine failed POIs and manual document submissions in the designated queue to determine if the POI can be approved or rejected.
- Identify disparities inconsistencies or signs of forgery in submitted documents.
- Escalate unclear or suspicious cases to Management for further review.
- Detect fraudulent activity such as repeated falsified documents from different regions and escalate concerns to Management.
- Monitor and analyze fraudulent identity trends such as the use of synthetic identities deepfake documents and other evolving fraud tactics.
- Maintaining a welldocumented tracker for the detected fraudulent activity and identity trends found.
- Identify technical errors or shortcomings in the document verification process and suggest improvements.
- Support training efforts to educate colleagues on document verification best practices and fraud detection methods.
Qualifications and Skills
- 13 years experience in identity verification fraud prevention KYC/AML compliance or a similar role in investment brokerage fintech banking or financial services is preferred.
- Proficiency in using identity verification tools
- Strong understanding of global identification documents and the latest trends in fraud detection
- Strong ability to detect fraud patterns and assess highrisk identity verification cases
- Attention to detail is nonnegotiable. You must be able to identify subtle signs of document forgery and inconsistencies in customerprovided information.
- Strong verbal and written communication skills
- Ability to make quick sound decisions while adhering to company policies and regulations
- Excellent command of written reading and spoken English & Mandarin is a must. Any additional languages are a bonus.
Company Benefits and Perks:
IBKR offers a competitive remuneration package including:
- Health dental disability and life insurance with 100 premiums covered.
- Company RSP contribution matching Stock incentive plan
Required Experience:
IC
Employment Type
Full Time
