IT Support Tech
IT Support Tech
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were currently seeking an IT Support Techto join our team!
The Information Technology (IT) Support Tech located at Headquarters near downtown Tucson is responsible for assisting with the technology maintenance networking security and overall IT stability of the organization. We are looking for a highly motivated individual who will build rapport with customers solve problems and enjoy learning in a dynamic environment.
What you will do:
- Provide worldclass technical support for our Tucson Headquarters and remote staff
- Resolve desktop laptop and application issues submitted via service desk
- Build and configure systems set up email install software
- Work independently taking ownership of issues and escalating when needed
- Monitor data backups and system alerts/logs
- Create documentation and user guides
- Up to 25 travel is required
- Performs onsite installation of IT equipment (desktop routers kiosks IT Cabinets etc)
- Provides onsite and remote technical support to all stores
- Contributes to ongoing efforts to improve policies and procedures
- Completes projects assigned including but not limited to in house equipment setup site requests writing of product documentation and testing of equipment.
- Performs other duties as assigned
How will you shine:
- A desire to learn
- Excellent customer service and organizational skills
- Excellent written and verbal communications skills
- Proficiency with Microsoft Office applications
- Ability to multitask
- Ability to support diverse networks
- Available to work oncall hours including before/after business hours & weekends
- Willingness to drive and or fly to any Mister location
- Willingness to frequently travel with overnight stays
- Ability to adjust to a quickly changing travel schedule
- Ability to stand for long periods of time
What motivates our team:
- Excellent Benefits including medical vision dental PTO 401k etc.
- Career Progression with a high growth publicly traded company.
- Employee Stock Purchase Plan (ESPP) offered after 6 months of employment.
- Modern office space in the heart of downtown Tucson.
- Onsite Fitness Gym and Bike Share.
- Employee Game Room and Lounge.
- Free Unlimited Wash Club Membership.
Mister Car Wash provides equal employment opportunities to all employees and applicant for employment without regard to race color religion sex national origin age disability or genetics. We participate in the EVerify system nationwide.
Other details
- Job FamilyIT Support
- Job FunctionInformation Technology
- Pay TypeHourly
Employment Type
Hourly
