Care Coordinator Immediate Opening
Care Coordinator Immediate Opening
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Salary Not Disclosed
1 Vacancy
Job Description
At Griswold Care Pairing for Southwest FL were looking for a passionate and dynamic Care Coordinator to join our team and make a difference in the lives of our clients. This exciting and fastpaced role combines customer service operations scheduling and case management to ensure that our clients receive the best care possible.
As a Care Coordinator youll be at the heart of our daily operations managing client and caregiver relationships conducting assessments and ensuring smooth service delivery. From answering calls to conducting home visits and handling scheduling this role offers variety and the opportunity to impact your community in a meaningful way.
Key Responsibilities:
- Assist the office manager with scheduling marketing recruiting and administrative tasks
- Conduct telephone intakes and initial home visits with new or potential clients explaining services and securing signed service agreements
- Perform followup visits with existing clients to ensure satisfaction and quality of care
- Manage all scheduling activities including caregiver replacements and substitutions
- Resolve client family and caregiver concerns with empathy and professionalism
- Ensure compliance with internal state and federal standards by maintaining accurate and uptodate files
- Screen interview and select caregivers to match the needs of clients
- Participate in oncall rotation as needed
What Youll Need to Succeed:
- Nurturing and empathetic attitudecompassion for others is essential
- Excellent communication skillsarticulate with a pleasant phone manner
- High level of emotional intelligence and strong problemsolving abilities
- Highly organized detailoriented with good documentation skills
- Ability to work effectively in a fastpaced varied role
What We Offer:
- Competitive salary and benefits including 6 paid holidays sick time and vacation days
- Health Insurance & 401k Retirement Plan
- Bonus plan
- Additional benefits: Employee Assistance Program AFLAC TelaDoc
Why Griswold Home Care
At Griswold we are driven by our commitment to helping clients live assuredenabling them to maintain independence while enjoying the peace of mind they deserve. Youll play a vital role in this mission by ensuring that both clients and caregivers are wellsupported and connected.
We are an equalopportunity employercommitted to fostering diversity equity and inclusion in our team and work environment.
Required Experience:
IC
Employment Type
Full-Time
