Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As aService Advisor for Hubler Ford youll be at the forefront of the automotive industry promoting the most innovative parts and accessories available on the market today and working with the latest in diagnostic technology in a stateoftheart environment.
Reporting to the Service Manager you will be responsible for coordinating customer vehicles for servicing ensuring high levels of customer satisfaction and maximizing departmental profitability.
About you:
Highly motivated with a competitive edge you enjoy going the extra mile for your customers and thrive on being a part of a team. You will be a problem solver with a passion for our dealership.
What We Offer:
- Medical Dental & Vision
- Life Insurance
- LongTerm & ShortTerm disability
- 401K
- Paid vacation
- Paid sick days
Responsibilities will include:
- Making appointments processing repair orders quotes and invoices
- Providing customer support via phone and facetoface at the dealership
- Qualifying customer problems and logging them for technicians to review
- Ensuring customer approval for all remedial work to be carried out
- Promoting our range of vehicle parts and accessories
- Internal coordination of service work to adhere to commitments made to customers
- Estimating costs and time for work to be carried out and maintaining customer contact to ensure smooth delivery of vehicle
Specific skills required:
- Prior experience as a service advisor or service writer required
- Candidates MUST possess aboveaverage phone and communication skills
- Must bring a positive upbeat attitude to this role and be completely comfortable upselling clients
- Excellent followup and followthrough skills to ensure client satisfaction
- Must have the ability to communicate technical information in nontechnical terms to clients
- Ability to evolve and adapt to changing business needs
Required Experience:
Unclear Seniority
Employment Type
Full-Time
