Registration Coordinator Medical
Registration Coordinator Medical
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Job Description
NACCs mission is to promote the health & wellness of mind body and spirit of Native American families. We offer a full range of healthcare services that include Medical Behavioral Health Dental and Substance Abuse. Our clinic is seeking a fulltime Registration Coordinator to join our team. The successful candidate will have excellent interpersonal skills and a friendly professional attitude.
This positionis responsible forfacilitatingaccess to NACCs services and for obtaining financial information from which the clinic can bill for services. This position reports to the Clinic Manager.
Duties and Responsibilities:
- Core duties and responsibilities include the following. Other duties may be assigned.
- Performs all functions in a professional manner to register incoming patients; including scheduled appointments same day appointments and walkins.Requests copayswhen appropriate; maintains cash receipts.
- Schedulingappointments by phone as well as inperson andhandlinggeneral inquiries and transferringcalls to the appropriate staff. Maintains current demographic and billing information in the computer records.
- Manages the flow of the lobby including directing incoming deliveries checking patients in placing appointment reminder calls managing waiting list and filling failed appointments(e.g. walkins crisis appointments).
- Monitors the waiting roomfor patient flow and safety;notifiesappropriate staffif anyhazards spills or other concerns are present; understands emergency procedures.
- Prepares charge ticketsverifies insurance 2 day prior to visit on all patients and at each same day visit.
- Participates in Performance Improvement activities asrequested.
- Scans and indexes patient registrationinsuranceand consent documents into document management system.
- Maintains the medical/dental records in the including accurately filing documents managingrequestsand releasing information accurately routing and uploading faxes and records into the Electronic Medical Record (EMR) and Electronic Dental Record (EDR) systems.
- Manages the general flow in theregistration area includingmaintainingandrequestingnecessary supplies.
- Crosstrains with all NACC programfront desksin order tooffer relief coverage as needed including participation in a Saturday rotation.
- Performs other duties as assigned by Manager.
SupervisoryRequirements:
This job has no supervisory responsibilities.
Qualifications:
- Educationand/orexperience:High school diploma or general education degree (GED) and one to three months related experience and/or training; or equivalent combination of education and experience.
- Certificateslicensesand registrations: Proof of current COVID19 vaccination.
- Computer skills: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook) and Medical/Dental Health Information Software.
Required Experience:
IC
Employment Type
Full Time
