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The Restoration Crew Manager position is a working manager position that will both fill key restoration technician roles and be responsible for managing a staff of 48 technicians. The Restoration Crew Manager will have a pay rate based on experience in managing projects workflow and teams to provide a high level of customer service for residential and commercial customers in the ServiceMaster of Mankato/Waseca service area .They will be responsible for the development scheduling and management of cleaning and restoration technicians in the areas of carpet and upholstery cleaning fire/smoke/soot cleaning water damage restoration and other cleaning and restoration services the company provides. This is a working manager position that will require after hours and weekend assignments which may be compensated at higher levels than the base pay.
ServiceMaster of Mankato/Waseca is your local family owned leader in disaster restoration and cleaning services. We are the first choice for most insurance companies in national programs serving Southern Minnesota. Our goal is to provide excellent quality and dependable service to our residential and commercial customers. This job gives you the satisfaction of helping families and businesses in their time of need... whether it is a water flood fire smoke or odor issue you will be the expert that will assist them in giving them Peace of Mind. Every day is different and every job is a new opportunity.Job candidates will lead and perform restoration for fire and water damage for area home owners and businesses as well as other responsibilities in restoration and cleaning.
Responsibilities and Duties
This position will include but is not limited to:
perform water mitigation and restoration work in residential and commercial settings
will lead/manage other restoration technicians on multiple jobs
manage the scheduling of technician teams for multiple jobs daily
will complete insurance company paperwork and digital documentation on an ipad
will be the Champion in the business for our proprietary RESTORE 365 mobile and desktop software to manage claims
will meet insurance company guidelines and timelines as established by each insurance company
will perform and manage fire/smoke/odor cleaning and mitigation as required
will complete proper documentation within insurance company guidelines for all fire/smoke/odor jobs
will perform and manage other cleaning duties (i.e. construction cleaning mold remediation carpet and upholstery cleaning etc. when part of mitigation or restoration jobs
Qualifications and Skills
Applicantsmustmeet the following qualifications:
drivers license with a clean driving record
ability to lift a minimum of 50 pounds
applicants will undergo a criminal background check
this business does do random drug testing
should be able to work independently or work with/lead a team
will show upon timefor every work day with a positive attitude
willexhibit professionalism maturity and the willingness to serve the customer
will be responsible for completing insurance company electronic data on every job
on call time is required and will be compensated higher than regular work hours
have experience in a disaster restoration or related field (preferred)
possess or have the ability to obtain IICRC certifications (preferred)
have experience managing teams of 6 or more
Benefits
Paid time off Holidays uniforms. Additional pay for oncall/after hours is offered.
WAGES STATED ARE STARTING WAGES HIGHER WAGES COULD BE PAID FOR QUALIFIED RESTORATION EXPERIENCE OR AFTER THE TRAINING PERIOD
Job Type: Fulltime
Salary: Negotiated
Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people worldclass customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The ServiceMaster Company LLC.
Required Experience:
IC
Full-Time