Responsibilities Initial contact with potential client immediately after receiving Relentless follow up with all incoming leads through a variety of communication methods (email text phone etc. Complete thorough intake process with potential clients Vet incoming leads to determine if they are viable cases Log all communication attempts to leads Walk potential clients through the claims process/what to expect Walk potential clients through new client documents (retainer HIPAA etc. Sign and retain new clients Establish clients case file in CASEpeer Schedule attorneyclient consultations as needed Facilitate introduction between client and case manager upon signing the case Generate weekly status reports for management Assist case managers with admin tasks for opening claims
We are hiring an experienced and compassionate intake specialist to join our growing personal injury department. As the first point of contact a potential client has with our office its important that the candidate has a strong passion for helping injured individuals and is warm empathetic and friendly. The individual must also be businessdevelopment and sales oriented as the large bulk of the position includes following up with potential clients and signing up cases
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.