New Product Integration Engineer
New Product Integration Engineer
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$ 114100 - 194000
1 Vacancy
Job Description
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voicecontrolled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15 of sales back into R&D. Our expert teams of physicists engineers data scientists and problemsolvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics image processing and motion control with worldwide service engineers 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred Qualifications
Primary responsibility:
New and sustaining product service engineering. Serves as the central technical resource / collaborate with design engineering manufacturing technical support quality marketing and field as the product(s) move through the Product Life Cycle. Will be fully coordinated and working directly with aforementioned teams to incorporate effective serviceability reliability and service business practice improvements into product design. Works to optimize serviceability reduce costofservice through all stages of the PLC and improve short and long term product service revenue performance. Involvement lasts throughout all stages of a products lifecycle to ensure system level product performance is continuously supervised and meets established specification. Drives continuous improvement of system hardware diagnostics and software tooling user documentation knowledge management and training.
Job Scope and Complexity:
Proven understanding of overall system operation system integration and system calibrations.
Influence early PLC designs to include features that will optimize KTs service business: calibrations and diagnostics Cost of Service (CoS) reliability design tolerances Intellectual Property (IP) protection.
Act as a two way conduit of information between design teams and tech support and service personnel.
Very adept at 7step troubleshooting including driving learning and standardization where appropriate.
Full understanding of the need to protect our service IP and apply BKMs into documentations FRUs Tooling and training.
Able to step into a difficult beta and sustaining customer concern analyze data from various sources and working with divisional guides when vital provide a detailed action plan suitable for by Customer Service Engineer (CSE) and Technical Support Engineer (TSE).
Leverage learning and knowledge across the Tech Support organization through training classes scripts mentor documents and updating other knowledge bring together tools. Develop and promote the use of Merlin and Solution Point during Beta and released product phases.
Ensure that learning on current generation tools is collected and applied to next generation designs.
Works with Learning and Knowledge Services (LKS) to resolve training requirements for new products and/or upgrades. Trains the trainer and guide or coteach initial courses. Audits service training courses to ensure their quality.
Help to define a plan implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability diagnostics inventory holding cost training level and other factors.
Prepare CoS models (bottomup and topdown) during initial concept phase and update them as new information is available. Apply results to help optimize design of diagnostics.
Work with Services Marketing to define Service Offerings including analyzing market needs forecasting CoS and developing Sales support materials.
Help to define and optimize the Preventative Maintenance Schedule for systems.
Help to prepare a product for obsolescence / transfer to Service Supply Chain Management (SSCM) ownership including closing known issues disposition of inventory and transfer of documentation and knowledge.
Participate in NPI Best Practice teams to spread knowledge across product divisions.
Handson work for integration of Alpha/Beta systems including performing serviceability validation.
Experience with mechanical electrical or optical components
Travel 30 domestic and international
Preferred Qualifications:
Experience with mechanical electrical or optical components
Minimum Qualifications
Masters Level Degree and 2years related work experience; Bachelors Level Degree and related work experience of 5 years
Experience with Microsoft Office project management and data analytics
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location jobrelated skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Employment Type
Full-Time
