Automotive Service Advisor
Automotive Service Advisor
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Job Description
Grogans Towne Chrysler Jeep Dodge Ram one of the areas largest automotive dealers has an immediate opening for aService Advisor.
For over 65 years Grogans Towne Chrysler Jeep Dodge Ram has offered exceptional service unbeatable specials and the latest selections of new and preowned vehicles to NW Ohio and SE Michigan. Our mission is to provide a pleasing experience in sales and service for all customers via our dedication to the Customer Experience Initiative. Come see for yourself join our growing team!
BENEFITS:
- Guaranteed Hours
- 401k
- Medical
- Dental
- Paid Vacation
RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor Assistant Lane Manager or Service Consultant is preferred
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- ADP computer experience a plus
- Must have a clean & valid drivers license
- Must be willing to submit to a drug screen prior to employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
