Customer Service Representative I
Customer Service Representative I
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$ 16 - 23
1 Vacancy
Job Description
City/State
Harrisonburg VAWork Shift
First (Days)Overview:
Sentara HealthRockingham Memorial Hospital located in Harrisonburg VA is hiring a Customer Service Representative I
Work Shift: First Days
Scheduled Weekly Hours: 40
Overview
Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility plan prescription benefits and claim payment issues or patient services needs such as updating billing information establishing payment plans resolving payment inquiries or patient scheduling. Provide quality service and customer satisfaction through effective communication and education.
Education
- High School Diploma or Equivalent required
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Customer Service 2 years
- Previous Data Entry Experience
Keywords: Call Center Customer Service Medical Billing Medical Terminology Insurance
We provide marketcompetitive compensation packages inclusive of base pay incentives benefits and equity. The base pay rate for Full Time employment is:$16.35 $23.08Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobaccofree environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
