General Manager
General Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 95000 - 110000
1 Vacancy
Job Description
Hotel Hermosa is actively seeking an experienced hotel General Manager who is passionate about bringing positive energy to the workplace. Our General Managers understand the value of developing a team to work towards their full potential to deliver an amazing guest experience. The ideal General Manager is entrepreneurial motivated and able to execute operational strategies in a unique boutique property for our valued guests. The General Manager will be a handson leader and have the intrinsic desire to meet the needs of our guests and team members.
Essential Functions and Responsibilities of the job include but are not limited to:
Exceeding Guest Expectations Providing services that are above and beyond for guest satisfaction and retention.
Demonstrating Leadership Utilizing interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Developing and Building Teams Encouraging and building mutual trust respect and cooperation among team members.
Improving Service Improving service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed.
Coaching and Developing Others Identifying the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skills.
Modeling Appropriate Behaviors Serving as a role model to demonstrate appropriate behaviors.
Supervising Team Members Supervising and managing team members. Managing all daytoday operations. Understanding team members positions well enough to perform duties in their absence.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors Peers and Subordinates Providing information to supervisors coworkers and subordinates by telephone in written form email or in person.
Managing Daily Operations of the Hotel Managing daytoday operations ensuring the quality standards and meeting the expectations of the guests on a daily basis.
Guiding Directing and Motivating Subordinates Providing guidance and direction to subordinates including setting performance standards and monitoring performance.
Administrating Recognition Programs Participating in team member recognition programs publicly recognizing good quality performance and service.
Organizing Planning and Prioritizing Work Developing specific goals and plans to prioritize organize and accomplish your work.
Resolving Conflicts and Negotiating with Others Handling complaints settling disputes and resolving grievances and conflicts or otherwise negotiating with others.
Training and Teaching Others Identifying the educational needs of others developing formal educational or training programs or classes and teaching or instructing others.
Tasks performed daily (regularly): Review/verify daily reports responsible for bank deposits petty cash guest relations public relations facility inspection sales calls maintenance of accepted standards of operations monitor performance to forecast.
Tasks performed periodically: Hire/train/coach/delegate/terminate team members negotiate contracts for goods and services following company policy negotiate groups along with room sales order supplies and approve invoices for payment monitor and collect receivables attend community events (Chamber of Commerce Visitors Bureau etc.
Tasks performed occasionally: Oversee hotel refurbishment travel to sales events and training seminars survey competing facilities complete marketing reports monitor monthly financial statements participate in hotel budgeting and planning.
Other duties from time to time as assigned by Manager.
Health Benefits Travel Perks & More
Medical Dental and Vision Insurance 401k Vacation and Sick Leave are offered with this position along with a Team Member Travel Program encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. Our client also encourages quarterly team building and giving back to the communities in which they work through regular volunteering and select charity promotions throughout the year.
Salary Range: $95000 $110000/year
Required Experience:
Director
Employment Type
Full-Time
