Customer Care Full Stack Developer Entry Level
Customer Care Full Stack Developer Entry Level
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
Description
POSITION: Customer Care Technology Developer
LOCATION: Customer Care Commerce Park
REPORTS TO: Business Process and Technology Supervisor
Responsibilities:
1. Design implement and document scalable secure and efficient code using modern web development frameworks and technologies.
2. Lead develop implement and maintain web and nonweb applications.
3. Collaborate with crossfunctional teams to gather requirements and ensure seamless integration of web applications with existing systems.
4. Conduct thorough testing and debugging to ensure highquality and reliable software.
5. Stay updated with industry trends and best practices to incorporate innovative solutions and improvements.
6. Assist with the development and implementation of standards analytics and reports.
7. Provide firstlevel technical support for hardware and software issues escalating complex problems to IT Support.
8. Maintain and report on project schedules to identify and track completion of each task as well as key milestones. Ensure any changes to project scope are properly documented communicated and approved.
9. Monitor and optimize the performance of Customer Care web and nonweb applications ensuring efficient operation and initiating recovery actions.
10. Identify process improvement areas by researching issues complaints and shortfalls.
11. Uphold a positive attitude and enthusiastic demeanor to provide internal and external customers with the highest level of service.
12. Assist in various tasks projects and responsibilities as assigned by the Customer Care management team.
12. Assist in various tasks projects and responsibilities as assigned by the Customer Care management team.
13. Ensure customer satisfaction and company profitability by consistently adhering to policies and procedures established by your team Customer Care and the organization.
14. Assist all other department disciplines in various areas as required to maintain your team Customer Care and Victaulics Global mission.
Qualifications: (Education Experience Personal Attributes)
1. B.A. / B.S. degree required preferably Business or IT related.
2. Minimum three years experience in database and systems support required.
3. Extensive experience with Microsoft Office 365 and Agile Project Management systems.
4. Experience with Mendix JavaScript and SQL strongly preferred.
5. Excellent oral and written communication skills.
6. Must possess strong collaboration skills and be an advocate for process improvement.
7. Must have strong organizational and project management skills as well as extraordinary attention to detail.
8. Requires strong analytical thinking and business acumen.
9. Is patient professional and courteous when faced with an adverse situation.
10. Goal oriented reliable selfmotivated and able to problem solve and multitask effectively in a fastpaced environment.
11. Willing to be flexible in schedule and work occasional overtime.
12. Willing to make infrequent overnight travel.
Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race gender color religion national origin age disability veteran status sexual orientation genetic data or other legally protected status.
Required Experience:
Junior IC
Employment Type
Full-Time
Department / Functional Area
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