Minimum Qualifications
Bachelors degree in Business Administration or related field or comparable work experience and three years ticketing front of house or facilities operations experience or Masters degree in Business Administration or related field with one year relevant experience. Strong knowledge of customer service computer operations and accounting/cash management procedures. Understanding of ticketing systems such as Ticketmaster Host and Archtics. Ability to provide leadership engage in positive interaction with staff and guests prioritize organize motivate staff problem solve delegate followup communicate and diffuse possibly volatile situations with tact. Ability to communicate respectfully with diplomacy across all levels of business is essential. Excellent oral and written communication skills Proficiency with Microsoft Office applications (Outlook Excel Word etc.. Ability to work evening and weekend hours based on the needs of daily business.
Preferred Qualifications
Five years of experience in ticket sales or front of house operations.
Required Experience:
Manager