Records and Billing Manager - WOC
Records and Billing Manager - WOC
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Job Description
This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$89627.24 $134439.70 AnnualDepartment:
Health DepartmentJob Type:
Temporary With BenefitsExemption Status:
United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):
April 09 2025
The Opportunity:
THIS WORK MATTERS!
The Records and Billing Manager WOC oversees two operational areas within the Division: 1 Billing and Data Management oversight of billable revenue for all medical billing programs in BHD 2 Records Management Team to support the Divisions 300 staff. Each area provides daytoday work planning answering of questions from staff etc. The position oversees direct reports across these two distinct areas and projects that impact the Behavioral Health Division. This position will receive support and direction from the Quality Manager (QM).
As the Records and Billing Manager WOC other duties will include:
Staff Oversight and Personnel Management
Oversight/management of team leads who directly supervise/lead the Billing and Revenue Support and Development Unit and the Clinical Records Unit.
Manage leads and direct reports with a broad array of work responsibilities across the Billing and Records teams.
Provide daytoday supervision of activities; monitor work performed to meet agreed upon goals and objectives. Develop work procedures consistent with county and department policy establish work schedules work objectives and target dates.
Recommend and assist in the implementation of goals and objectives; evaluate operations and activities of assigned responsibilities.
Provide professional content supervision and project management to projects in each unit including Evolv programming Records management and enhancement assistance.
Identification of staff skill sets and desired future goals; provide staff opportunities for growth and development and offer training opportunities consistent with longterm staff vision that also align with the mission of the Division.
Initiate personnel action as appropriate such as promotions and transfers as well as disciplinary actions as needed using progressive disciplinary practices.
Assist in the development and administration of the budget.
Evaluation
Develop implement monitor coordinate and provide ongoing evaluation of programs and projects. Develop implement and maintain quality management plans and systems to ensure compliance and achieve program outcomes; develop training manuals literature publications and other documents regarding new procedures regulations and services about the program area.
Act as subject matter expert (SME) and/or coordinator of programs to drive initiatives; support programs that are established and ongoing and provide a tangible outcome or service; responsible for operational evaluation assignments and implementation and/or the coordination of program activities through staff and volunteers.
Management of clinical records and document storage in Evolv.
Project Management Road Map Development and Division Strategic Planning
Oversight and Supervision of longterm planning to ensure that technology products and services meet Division and IT longterm strategic objectives.
Collaboratively manage all projects related to Division technology needs with Business Systems Manager and Quality Manager.
Include continuous quality improvement and change management practices and processes to meet program division and department strategic plans and goals.
Respond to and resolve confidential and sensitive inquiries; provide expert guidance.
Billing and Records Program Management and Budgetary Responsibility
Ensure billing practices are in line with regulatory requirements in collaboration with the Direct Clinical Services unit/management.
Ensure the Division has necessary reports to comply with regulatory requirements and contractual obligations.
Oversight of financial setup in Evolv; management of Direct Clinical Services billing process 837 extract and SFTP posting).
Change management of billing and reporting system maintenance; tracking monitoring and reporting project status to senior Division management.
Liaison with Department HIPAA Privacy Officer regarding external system access requests and HIPAA incidents related to the clinical records.
Highlevel project management of enhancements related to critical client service functions.
Management of configuration responsibilities including revenue cycles billing rules security and access controls (navigation and user role).
Develop and manage the Records and Billing personnel budget and vendor contracts in conjunction with Business Systems Manager and Quality Manager (approximately 2.4M/year in personnel costs and $240000/year in vendor contracts); closely monitor Division tasks and identify resource demands based on system needs; make recommendations to Division senior management regarding hiring reclassifying and organizing the Records and Billing teams based on the needs of the Division.
Manage training supplies and materials budget to ensure that staff maximize training opportunities and stay within the allotted budget.
Meet with team leads during budget season and throughout the budget year to partner on team needs and improvements.
Manage Division reports related to Program Offer Financial Documentation and oversee the work of Data Analyst Senior to use budgeting tools to enter Program Offer projected measures.
TO QUALIFY:
We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications review our overview of the selection process page.
REQUIRED MINIMUM QUALIFICATIONS:
Education/Experience:
Equivalent to a bachelors degree and three 3 to six 6 years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 710 years of qualifying training and/or experience)
Must have at least one 1 year of supervisory/management experience or lead experience
Must have at least one 1 year of billing/revenue and/or electronic health record experience
Other:
This position requires a background investigation which may include being fingerprinted.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates.
Leads with race through actions and advocacy with internal programs with community partners and across departments throughout the county.
Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context.
Respect and appreciation for ethnic and cultural diversity.
Knowledge of challenges and barriers faced by those with Severe and Persistent Mental Illness (SPMI)
Ability to collaborate and build relationships to achieve positive work outcomes.
Ability to maintain a safe and healthful workplace.
High degree of resilience is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.
*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING & EVALUATION REQUIRED:
The Application Packet: You must submit ALL requested items below. Failure to do so will be deemed as an incomplete application.
1. Attach a Resume demonstrating you meeting minimum qualifications (Required); AND
2. Attach a Cover Letter addressing the following (Required):
Demonstrate supervisory/leadership experience in healthcare and/or quality management settings
Demonstrate how you meet the qualifications for this position
Note: The application resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough as these materials will be scored and determine your eligibility to advance in this recruitment process.
The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
An evaluation of application materials to identify the most qualified candidates
Consideration of top candidates/interviews
Background reference and education checks
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.
ADDITIONAL INFORMATION:
Type of Position: This nonrepresented position is not eligible for overtime
Teleworking (if applicable) : At this time this position is designated to routine telework meaning you will be working remotely (from home) most of the time; a hybrid schedule also is available. As with all routine telework positions employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions
Recruiter:
Caitrin ThomaselliEmail:
Phone:
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
9615 Manager 1Required Experience:
Manager
Employment Type
Full-Time
