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Title: Director Samoshel
Reports to: Senior Director of Interim Housing Westside
Supervises: Program Managers
Department: Interim Housing
Schedule: MondayFriday 8am to 4:30pm
Location: Samoshel 505 Olympic Blvd. Santa Monica CA 90401
Status: FullTime Exempt (Salary) Management
Benefits: Medical Vision Dental Life Insurance 403(b) Retirement plans Employee Assistance Program (EAP) etc.
SUMMARY
Welcome to The People Concern! We are glad that you have an interest in joining our team!
What you should know about us!
Here at The People Concern we pride ourselves on:
Being courageous leaders taking action where others sit back!
Caring for others where we treat every person in an empathetic and respectful way!
Upholding our integrity because we are trustworthy always doing what is right even when no one else is looking!
Working as an effective team where we are always collaborating and supporting each other while pursuing excellence in our work!
Within our shelters specifically you should know that what sets us apart is:
We create restorative living environments where clients can thrive while preparing for permanent housing.
We prioritize Diversity & Inclusion among our clients and seek to always create a safe space through cultural competency and humility.
We seek not to recreate punitive systems of control or power over but rather share power with the clients who are the experts in their own lives.
We believe deeply in traumainformed care harm reduction and the housing first model and expect our teams to always uphold these principles.
What we expect and value in our people:
Initiative: You like to work and be active your whole shift. You find things to keep you busy that benefit the clients and the program at all times. You make suggestions and pick up tasks to help the community.
Critical thinking/problem solving: You should be able to encounter a problem gather information and formulate a solution. You will be supported by your team but your thoughts will be valued!
Tenacity: Simply put you get the job done. You dont let barriers stop you and you problem solve to find solutions.
Respect towards others: You are constantly evaluating and assessing yourself for bias and contributing to a Diversity & Inclusion work space.
Empathy: You see the clients as people. You dont demand respect or infantilize them. You are here to be a part of seeing them on their journeys to living their best lives.
We love where we work and we are honored to do it. If this sounds like something you want in on and can contribute to please review the formal qualifications and duties below:
Essential Duties & Responsibilities
Serve as the primary site leader responsible for the site and its daily operations
Liaise with outside stakeholders such as local government funders housing authorities police etc. and represent the site and agency
Act as the fiscal guardian for the site managing the budget contracts and purchasing and signing off on all project spending working collaboratively with the finance department
Be accountable to all contractual deliverables ensuring they are met if not exceeded and continually communicating with funders and the grants and contracts department to ensure they are negotiated maintained and appropriately and accurately reported
Ensure the implementation of all agency initiatives and that the projects work aligns with wider agency and department strategic goals
Report on the activities of the project to the Executive Leadership Team and represent the project in all interagency initiatives
Manage a team of x reports and x indirect reports who vary widely in job responsibility job requirements life experience and expertise
Provide guidance leadership and support to all team members including management case managers and support specialists
Cultivate a healthy supportive team environment that allows all team members to thrive
Demonstrate a strong sense of responsibility for the site and lead by example
Develop effective trusting relationships with clients using a clientcentered approach that includes motivational interviewing and coach staff to do the same
Champion harm reduction and traumainformed care
Provide crisis intervention for clients when necessary and follow up on client grievance submissions
Ensure that the physical site is wellmaintained and safe
Provide oversight of the daily operations of shelter and develop and implement policies procedures and systems necessary to maintain highquality services and to ensure adequate outcomes
Provide oncall coverage for emergencies when needed
Facilitate weekly individual and team meetings
Conduct and sign off on performance evaluations for assigned staff
Communicate effectively and in a timely manner with management peers and clients
Collaborate with other programs to provide greater support and assistance to clients
Maintain client confidentiality at all times while following agency state and HIPAA laws
Other duties as assigned
Qualifications:
Masters degree in relevant field strongly preferred but not required
Bachelors degree in relevant field or equivalent experience required
Minimum two 2 years of supervisory experience required
Minimum of two 2 year experience in case management strongly preferred
Demonstrated knowledge of issues faced by diverse population served
Strong computers skills: all Microsoft Office programs
Experience in interim housing project management strongly preferred
Skilled in nonviolent crisis intervention
Ability to be oncall
Skilled in data collection and electronic databases; experience with HMIS strongly preferred
Ability to selfmotivate and be flexible in a fastpaced environment with minimal supervision
Critical thinking skills necessary
Strong interpersonal and team building skills to promote collaboration
Detailoriented with excellent time management organizational written verbal interpersonal presentation teambuilding and computer skills
Ability to effectively lead a diverse team of case managers attendants and managers
Work Environment:
1. Indoor office environment with requirement to travel between local sites
2. Regularly required to sit stand bend and occasionally lift or carry up to 35 pounds.
3. Will necessitate working in busy and loud environments.
4. Will be exposed to elements like cold heat dust noise and odor.
5. May need to bend stoop twist and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
Required Experience:
Director
Full-Time