Trainer - Chicago IL
Trainer - Chicago IL
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
TRAINER Chicago IL
Job Overview
As a Trainer you will be responsible for designing delivering and continuously improving training programs for CallTakers Dispatchers and Supervisors. Your expertise in emergency dispatch operations and your ability to foster a positive learning environment will be crucial in ensuring that our team is wellprepared to handle critical situations effectively.
Key Responsibilities
Training Program Development:
- Design and develop comprehensive training programs including curriculum training materials and scenariobased exercises tailored to CallTakers and Dispatchers.
- Ensure programs align with organizational goals industry best practices and regulatory requirements.
- Regularly update materials to reflect evolving standards and technologies.
Delivery of Training Sessions:
- Conduct engaging interactive training sessions for CallTakers Dispatchers and Supervisors.
- Utilize multimedia resources case studies and reallife examples to enhance learning.
- Foster a positive and participative learning environment.
- Stay current with industry trends emerging technologies and best practices in emergency dispatch operations.
- Share insights and expertise with trainees to enhance their skills and knowledge.
Training Needs Assessment:
- Conduct assessments to identify knowledge gaps and training needs.
- Collaborate with stakeholders to tailor programs to address specific areas for improvement.
Training Material Preparation:
- Develop and maintain accurate uptodate training materials including presentations manuals and multimedia resources.
- Incorporate interactive exercises and simulations to improve learning outcomes.
Performance Evaluation:
- Assess trainee performance using various evaluation methods including roleplaying quizzes and practical assessments.
- Provide constructive feedback coaching and track progress to support skill enhancement.
- Seek feedback to identify areas for improvement in training programs.
- Adapt materials and delivery methods based on feedback and industry standards.
Technology Integration:
- Ensure proficiency in dispatch software communication systems and other relevant technologies.
- Provide training on optimizing technology use for effective response and resource allocation.
- Maintain accurate records of training sessions evaluations and completion.
- Generate reports on training outcomes and identify trends for management review.
Collaboration and Teamwork:
- Work closely with other trainers project managers subject matter experts and stakeholders to ensure a cohesive training program.
- Share best practices and contribute to developing organizational training strategies.
Requirements:
- Bachelors degree in a relevant field or equivalent experience in emergency or public safety dispatching.
- Indepth knowledge and experience with Public Safety CAD Systems.
- Strong communication and interpersonal skills.
- Ability to present complex technical information to nontechnical audiences.
- Familiarity with adult learning principles and training methodologies.
- Ability to work independently and as part of a team.
- Flexibility to accommodate 24/7 schedules.
- Willingness to travel to various training locations.
- Ability to work across different shifts 1st 2nd or 3rd).
SALARY AND BENEFITS
The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance paid vacation disability and life insurance and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants when and if an offer is made.
OUR COMMITMENT TO DIVERSITY EQUITY AND INCLUSION
The leadership of our Company is committed to a work culture of zealous advocacy respect diversity and inclusion clientoriented defense access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients to understanding their diverse circumstances and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings and instructions on the application process.
As an Equal Employment Opportunity (EEO) Employer Cycurion Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color size (including bone structure body size height shape and weight) religion or creed alienage or citizenship status sex (including pregnancy) national origin age sexual orientation gender identity (ones internal deeplyheld sense of ones gender which may be the same or different from ones sex assigned at birth; ones gender identity may be male female neither or both e.g. nonbinary) gender expression (the representation of gender as expressed through for example ones name choice of pronouns clothing haircut behavior voice or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional genderbased stereotypes assigned to specific gender identities) disability marital status relationship and family structure (including domestic partnerships polyamorous families and individuals chosen family platonic coparents and multigenerational families) genetic information or predisposing genetic characteristics military status domestic violence victim status arrest or preemployment conviction record credit history unemployment status caregiver status salary history or any other characteristic protected by law.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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