Lead Management Specialist Remote in Toledo OH
Lead Management Specialist Remote in Toledo OH
Posted on :
05-04-2025
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1 Vacancy
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Job Description
Job Title: Lead Management Specialist
Job Location: Remote in Toledo OH.
*fully remote position with limited travel requirements for inperson meetings and special events. Approximate 10 travel days per year.
Overview:
As a Lead Management Specialist at Midwest Shooting Center you will play a critical role in driving the success of our membership and training programs. Your primary focus will be managing all prospect interactions within our CRM conducting highvolume outbound calls and booking appointments that align with our sales objectives. By delivering exceptional customer service and maintaining a resultsdriven approach you will ensure a seamless and efficient process that supports the growth of our business. Your expertise in lead management communication and appointment setting will be key to achieving financial goals and enhancing customer engagement.
Key Responsibilities:
Outbound Call : Conduct highvolume outbound calls following the Midwest Shooting Center sales process. Engage prospects with professionalism and enthusiasm providing exceptional customer service while promoting the value of membership and training appointments
- CRM Management:Maintain and optimize the CRM to ensure all leads are tracked organized and prioritized effectively. Regularly update records and leverage CRM analytics to identify opportunities and improve outreach strategies.
- Appointment Booking:Book highquality appointments to support critical drivers of the business including membership and training appointments. Collaborate closely with the team at large to ensure appointments are aligned with sales objectives and customer needs.
- Lead Nurturing: Manage and nurture leads to maximize conversion rates. Implement consistent followup practices to reengage prospects and keep the sales pipeline healthy.
- Collaboration and Communication: Work closely with the Sales & Marketing team to align strategies share feedback and improve processes. Provide detailed notes to ensure a seamless handoff of booked appointments.
- Customer Engagement: Build trust and rapport with prospects positioning Midwest Shooting Center as a trusted and approachable resource for their needs.
Performance Outcomes:
- Minimum of 600 calls weekly.
- Minimum of 60 appointments weekly with at least 50 of those appointments being Skills Assessments to support our training department.
- Minimum of 40 hours weekly with availability as early as 9am and as late as 6pm MondayFriday
Competencies Required:
- Strong commitment to meeting and exceeding call and appointmentsetting targets through disciplined and strategic outreach efforts.
- Exceptional verbal and written communication skills with the ability to build rapport quickly and tailor messaging to diverse audiences.
- Focused understanding of customer needs addressing concerns and delivering outstanding service to create positive experiences and build longterm relationships.
- Ability to work independently in a remote environment.
- Ability to prioritize tasks effectively in a fastpaced environment ensuring timely followups and maximized productivity.
- Demonstrated expertise in managing and optimizing CRM platforms to organize leads track interactions and generate actionable insights.
- Adept at identifying challenges and implementing creative solutions to overcome obstacles and drive results.
- Capable of maintaining motivation and professionalism in the face of rejection with a willingness to adjust strategies to achieve objectives.
- Manage and optimize the sales pipeline ensuring a steady flow of prospects through each stage of the sales process to drive revenue growth.
Reporting Structure:
You will report directly to the Membership Director who will provide regular guidance on strategic initiatives and performance reviews.
Compensation:
Pay: $36000$40000
Annual bonus opportunities
Pay: $36000$40000
Annual bonus opportunities
Additional Employee Benefits:
- Free membership.
- Free range time.
- Free semiprivate training.
- Discounts on retail products.
- Dealer discounts.
- Medical Dental Vision available.
- Fastpaced growth.
- 401k Match.
- Group Life.
- Weekly and Monthly Employee Incentive Programs.
- Employee Development Program.
Midwest Shooting Center is ranked #1005 on the Inc. 5000 list!
Inc. 5000 is a distinguished editorial award a celebration of innovation a network of entrepreneurial leaders and an effective public relations showcase. The Inc. 5000 ranks companies by overall revenue growth over a 3year period.
What Does this mean You would be joining a progressive and fastgrowing company full of entrepreneurial leadership. Apply to join our team today!
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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