Patient Access Associate - Emergency Admitting - Grinnell - Full Time Weekend Package Days

Why UnityPoint Health

Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.

Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.

• Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
• You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
• We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.

Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.

Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Obtains and verifies demographic and financial information during the registration process to ensure the correct patient has been registered precertification requirements have been met signatures obtained on all associated paperwork and appropriate payments on accounts have been collected. When registration functions are completed with accuracy this helps ensure patient safety through appropriate identification maximum reimbursement for hospital charges and compliance with all state and federal regulations.

Greet patients and visitors and obtains accurate demographic and insurance information for office records.
Obtain signatures on all forms pertinent to the patients current visit from the patient or family member who has authority to sign on behalf of the patient.
Photocopy & scan insurance cards and drivers license.
Collect copayments coinsurance and past due balances at time of service.
Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate
Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in appropriate and professional manner.
Schedule and maintain patient appointments for provider and nurse schedules.
Manage preregistration work queues.
Retrieve file photocopy or scan medical correspondence reports and miscellaneous items as requested.
Collect payments issue receipts and reconcile daily accounts receivable activity to prepare for daily deposits.
Open and/or close clinic following specific guidelines of the individual clinic.
Monitor supplies and forms to assure adequate stock and compliance.
Complete all clinic medical record requests.

Education:

Graduate of high school or equivalent.

Experience:
Previous experience in a medical setting preferred.
A working knowledge of medical terminology and thirdparty payers preferred.
Previous customer service experience preferred.
Previous Patient Access experience preferred.

License(s)/Certification(s):
Valid drivers license when driving any vehicle for workrelated reasons.

Knowledge/Skills/Abilities:

Typing skills 40wpm or keyboard equivalent required.

Accurate data entry with numbers letters and the ability to spell medical terms correctly is required.

Must have the ability to work with all age groups in a professional and positive manner.