Support Specialist Wed-Sun Swing Shift 330pm-12am Samoshel
Support Specialist Wed-Sun Swing Shift 330pm-12am Samoshel
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1 Vacancy
Job Description
Role: Support Specialist (WedSun Swing Shift 3:30pm12am)
Reports to: Program Manager
Location: Samoshel 505 Olympic Blvd. Santa Monica CA 90401
Setting: Onsite 100
Schedule:Wednesday to Sunday 3:30pm12am
Status: FullTime NonManagement NonExempt (Hourly)
Benefits: Medical Dental Vision Retirement Planning 403b) Employee Assistance Program (EAP) etc.
Summary:
We create restorative living environments where clients can thrive while preparing for permanent housing.
We prioritize Diversity Equity & Inclusion among our clients and seek to always create a safe space through cultural competency and humility.
We seek not to recreate punitive systems of control or power over but rather share power with the clients who are the experts in their own lives.
We believe deeply in traumainformed care harm reduction and the housing first model and expect our teams to always uphold these principles.
Essential Duties and Responsibilities:
Be visible on the floor at all times and actively engage and welcome clients
Conduct regular thorough walkthroughs of the facility
Create a supportive environment to ensure client progress towards stability
Attend relevant staff meetings trainings and retreats as scheduled
Oversee client cubicle/bed area maintenance in a traumainformed manner
Facilitate a client engagement activities such as groups or other activities
Complete incident reports update shift logs and document in HMIS as needed and email relevant documents/updates before the end of each shift
Develop effective trusting relationships with clients and use a clientcentered approach that includes motivational interviewing harm reduction and traumainformed care
Intervene during crises to actively deescalate situations with client and staff safety in mind using nonviolent communications skills
Work as part of a team to provide comprehensive integrated care to individuals experiencing homelessness mental illness and substance addiction
Communicate effectively and in a timely manner with management peers and clients
Maintain client confidentiality at all times while following agency state and HIPAA laws
Other duties as assigned
Qualifications:
High school/GED degree
Minimum one 1 year experience in related work
Possess effective customer service skills and the ability to handle difficult situations
Ability to work independently and think critically
Ability to communicate in a language other than English strongly preferred but not required
Ability to act in a professional manner regardless of circumstances
Commitment to improving the community through empowerment and dignity
Familiarity with nonviolent crisis intervention
Familiarity with issues faced by population served
Ability to selfmotivate and to appropriately organize and motivate others
Computer literate; able to use computerized database system for information management
Ability to work as a team member
Able to obtain and maintain Food Handlers CPR and first aid certification
Demonstrate an ability to take initiative towards continued professional development High school diploma or GED strongly preferred.
Preferred Qualifications:
Skilled in conflictresolution.
Work Environment
Teambased environment that focuses on the betterment of program improvement and client care.
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Pay TypeHourly
- Min Hiring Rate$20.00
- Max Hiring Rate$20.00
- Travel RequiredNo
- Required EducationHigh School
Required Experience:
Unclear Seniority
Employment Type
Hourly
