drjobs Customer Support Associate WFH Part-time Blended Process

Customer Support Associate WFH Part-time Blended Process

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1 Vacancy
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Job Location drjobs

Kolkata - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Hiring for Customer Support Associate (WFH Parttime Blended Process)at Kolkata SalaryInhand Salary: 5700 per month.

Job Description:

We are seeking dedicated individuals to join our team as Customer Support Associates. This is a workfromhome (WFH) opportunity with a parttime rotational shift schedule. The role requires excellent communication skills in English and a commitment to delivering highquality customer service.

Key Responsibilities:

  • Provide exceptional customer support via phone email or chat.
  • Assist customers with inquiries troubleshoot issues and resolve concerns efficiently.
  • Maintain a high standard of professionalism and communication with customers.
  • Ensure all customer issues are resolved in a timely manner following company procedures.

Job Details:

  • Business Window: 24x7 with rotational shifts.
  • Shift Duration: 4.5 hours per shift.
  • Training: 17 days of online paid training 9hour rotational shifts).
  • Working Days: 6 days a week with rotational week offs.
  • Leave Policy: No planned leaves during the first 3 months of joining.
  • Desktop Provided by the Company.

Requirements:

  • Educational Qualification: Minimum of High School (HS) pass.
  • Experience: Freshers and experienced candidates are both eligible.
  • Language Proficiency: Excellent command of the English language (written and verbal).
  • Location: Candidate must reside within 25 km of the Technopolis office as per Aadhaar card or rent agreement.


Requirements

Requirements:

  • Educational Qualification: Minimum of High School (HS) pass.
  • Experience: Freshers and experienced candidates are both eligible.
  • Language Proficiency: Excellent command of the English language (written and verbal).
  • Location: Candidate must reside within 25 km of the Technopolis office as per Aadhaar card or rent agreement.


Benefits


Interview Process:

  • HR Round: Conducted at the office.
  • English Test: A language proficiency test will be conducted at the office

    Compensation:

  • CTC: 8000 per month.
  • Inhand Salary: 5700 per month.





Required Experience:

IC

Employment Type

Part-Time

Company Industry

Department / Functional Area

Customer Service

About Company

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