Vehicle Titling Licensing Specialist- Avon CO

Hiring Range: $25.50$29.96. The maximum pay for this position is $34.42.

The Motor Vehicle Technician I is responsible for direct customer service and fulfillment of all Motor Vehicle Title and Registration transactions in accordance with Colorado Revised Statutes and Clerk office policies. They professionally communicate applicable laws and procedures recommend solutions and collect statutory Motor Vehicle revenue due to state and local tax jurisdictions on each vehicle transaction.

This position is highly complex and requires a minimum of one year of handson and backoffice training to become competent with a majority of responsibilities and functions. This position also assists with election and voter services during election periods.

This opportunity has career progression within the first 2 years! See below for more details!

Avon Location with Upcoming Move to Edwards! This position will be based in our Avon CO office until our relocation to a new Edwards CO facility in March 2026. We welcome applications from adaptable individuals who are excited by this opportunity and are comfortable commuting to Avon for approximately one year. This position may be ideal for candidates residing in or near Edwards.

Applicants are encouraged to apply by Friday March 28th however the posting will be kept open until filled.

Schedule: Office Hours are Monday Friday 8 a.m. 5 p.m.

Location: Avon CO

Essential Duties:

• Examine and verify valid forms of Secure and Verifiable Identification (SVID) from all United States U.S. territories and foreign countries; understand residency requirements for vehicles to be registered in Eagle County
• Examine and verify all documentation required to complete motor vehicle transactions inclusive of but not limited to: title and registration applications sales tax receipts Colorado titles outofstate and outofcountry titles and registrations joint tenancy forms manufacturers statements of origin dealer bills of sale certified and regular VIN inspections insurance certificates Colorado Department of Revenue forms private and public mortgage papers affidavits death certificates and powers of attorney
• Understand the different requisites for transferring ownership of outofstate or outofcountry vehicles to Colorado; know how to use Polk books to evaluate and identify valid and fraudulent titles from all United States U.S territories and foreign countries
• Accurately process motor vehicle titles by confirming that correct seller and buyer assignments odometer disclosures SVIDs and various supporting documents are included in the completed application
• Process duplicate salvage rebuilt from salvage abandoned vehicle offhighway special mobile machinery low speed electric vehicle and rebuilders title transactions; understand and communicate the various and multiple forms procedures and costs involved in successfully obtaining a title
• Assist customers in acquiring titles when original titles are not available through the bonding or in lieu of bonding procedures
• Help customers transfer ownership of a vehicle after a death using various legal documents such as powers of attorney small estates affidavits letters of testamentary and death certificates
• Perform vehicle inspections for the verification of vehicle identification numbers (VINs) for the processing of license plate and/or title transactions; issue homemade trailer ID numbers for trailers that do not have VINs
• Issue temporary vehicle registration permits to new owners of vehicles ensuring the proper collection of sales taxes; understand when temporary permits can and cannot be extended
• Issue and renew specifically numbered license plates year tabs and month tabs from office inventory with great precision to ensure correct plates numbers plate types and stickers are assigned accurately to all vehicles
• Facilitate the correct application and issuance of over 150 types of specialty license plates using a print on demand process that produces a plate sent directly to the customer
• Assist customers in understanding the application process and possible fees for personalized plates disabled plates military plates and other specialty products
• Provide prompt professional and grammatically correct responses to complex customer inquiries by phone by email and inperson
• Execute proper opening closing cash handling and deposit procedures
• Complete daily backoffice work including but not limited to online transactions mail transactions and title maintenance duties
• Assist with voter services as needed during election periods
• Serves the community by demonstrating Eagle County Government mission and core values and following relevant policies and procedures.
• Other duties as assigned

Qualifications

Education Experience Licensure Certification or Registration:

• High school degree or equivalent
• Associates Degree Bachelors degree in Business or paralegal certificate preferred
• Two years of proven success in a position related to the interpretation and application of complex rules and regulations data entry financial management cash management and customer service or any combination of education and experience that produces the required knowledge skills and abilities
• Four years of proven success in a position related to the interpretation and application of complex rules and regulations data entry financial management cash management and customer service preferred
• Aboveaverage Microsoft Office Suite Google and email knowledge; proven capability to learn new and complicated software programs preferred
• Valid drivers license and a satisfactory motor vehicle record are preferred.

Knowledge Skills and Abilities:

• Proficient in Microsoft Office programs including Excel and Word or equivalent
• Knowledge of Google applications preferred
• Proven capability to learn new and complicated software programs
• Must be able to type 45 words per minute
• Excellent customer service skills including delivering and promoting exceptional internal and external customer service; handling customer dissatisfaction in a tactful clear and courteous manner; remaining calm and focused in stressful situations
• Excellent organizational skills including setting priorities meeting critical deadlines and following up on assignments with minimal direction
• Ability to be a team player with a positive adaptable flexible attitude
• Knowledge of bookkeeping practices preferred
• Communicate clearly and concisely both verbally and in writing; express facts and ideas in clear convincing and organized manner using proper grammar
• Bilingual skills (English/Spanish) are preferred
• Ability to multitask and perform with frequent interruptions
• Ability to exercise proper office and telephone etiquette
• Ability to complete continuing education courses if necessary
• Ability to work independently

Career Progression

Grow your career with us! Eagle County Government is committed to a culture fostering employee growth and rewarding our team members for developing their knowledge skills and abilities.

Many departments and offices offer promotion by progression programs. These programs allow qualified employees to advance to higherlevel positions once they master the required skills and knowledge.

This opportunity has builtin career progression! Once an employee has mastered the knowledge skills and abilities of a Vehicle Titling & Licensing Specialist I which usually takes about 18 months they will be considered for promotion to a Vehicle Titling & Licensing Specialist II position which is a higher grade level with a higher pay rate.

Culture & Benefits

Working in local government is one of the best career paths in the mountains. Your Career will Soar with Eagle County. Get started with us today!

• Why is Eagle County recognized as a Best Place to Work in 2022 Culture of flexibility and support for mental health / wellness. Check out more awards here.
• Purpose! A modern valuesdriven workplace with more than 550 employees embracing a welcoming culture supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All.
• Learning organization focused on professional development opportunities FREE CMC classes and Tuition reimbursement.
• Future focused with our Strategic Plan on improving housing climate change and more.
• As a certified healthy workplace our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements paid volunteer time and daytime fitness classes/bike rides.

Diversity Equity and Inclusion

The County is committed to fostering cultivating and preserving a culture of diversity equity and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity. This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work at work functions on or off the work site and at all other Countysponsored and participative events

Great benefits! See the details

• Comprehensive and lowcost medical dental and vision insurance (as low as $85/month for employee only)
• Wellness program where you can earn cash or extra days off
• 15 paid holidays
• Paid time off (starting at 12 days) and additional medical leave
• Paid volunteer hours
• 8 (dollarfordollar match) retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal trainings)
• Tuition reimbursement programs
• Bilingual Pay Incentive
• Free bus pass and more

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age race color religion sex sexual orientation gender identity or expression genetics national origin disability veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Relocation & Housing Information