Senior Technical Services Specialist - Softline
Senior Technical Services Specialist - Softline
Posted on :
05-04-2025
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1 Vacancy
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Job Description
Description
Qualifications
- Provides technical services to clients directly and/or through coordination with internal teams and ensures Technical Program/Project Requirements are clearly scoped documented communicated and updated throughout the organization.
- Good knowledge of product testing test reports review in garments and textiles / chemistry engineering. Experience with laboratory LIMS system applications (e.g. Citrix) will be highly advantageous.
- Collaborates with Commercial and Operations teams to support the technical needs of specific clients or product categories.
- Prepares technical evaluations test procedures and SOPs and other laboratory instructions related to regulatory and clientspecific technical requirements.
- Leads the development and continuous improvement of departmental processes procedures and Key Performance Indicators (KPIs) and coaches and/or trains others to improve general team performance.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
Qualifications
MINIMUM KNOWLEDGE PREFERRED.
- University Degree (equivalent to a Bachelors degree) from an accredited program in related field generally plus six years related work experience.
MINIMUM SKILLS PREFERRED.
- Strong technical understanding of the applicable industry codes regulations standards service/product lines and target markets; demonstrated history of strong technical judgment.
- Good knowledge of product testing test reports review in garments and textiles / chemistry engineering. Experience with laboratory LIMS system applications (eg. Citrix) will be highly advantageous.
- Strong written and verbal communication skills in English required proficiency in a secondary/multiple language(s) a plus.
MINIMUM ABILITIES PREFERRED.
- Demonstrated ability to facilitate customer meetings negotiate and influence outcomes.
- Ability to manage people and/or complex projects.
- Ability to identify and manage priorities as demonstrated by the ability to establish track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.
- Ability to work virtually in a multicultural global environment.
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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