Customer Service Technician I - Fresno CA
Customer Service Technician I - Fresno CA
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Job Description
Who We Are
Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals healthcare facilities and our 90 local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!
The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office including customer delivery and pickup of medical equipment; processing cleaning inspecting and testing equipment including inventory maintenance.
What You Will Do in This Role
- Safely load secure and deliver medical equipment to customers. Retrieves equipment from customer locations safely transporting the equipment back to the office.
- Educate and engage customers at the time of delivery keeping customers informed on the features and functionality of the equipment
- Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing inventory and regulatory compliance.
What You Need For This Role
- Be 21 years of age or older with high school diploma or equivalent.
- Hold a current valid and unrestricted drivers license. Must have a safe driving record based on Agiliti policies.
- Have customer service experience. Prior work experience in hospital setting is helpful.
- Have basic computer skills.
- Be willing to work flexible hours including evenings weekends and holidays as well as emergency offhours as required to support a 24/7 schedule.
- Be able to lift and/or push up to 75 pounds.
- Be able to stand and walk for long periods of time.
- Be able to frequently bend stoop twist climb crouch/squat kneel/crawl sit and stand for long periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race color religion gender identity sex sexual orientation national origin age physical or mental disability genetic information marital status status as a veteran military service or any other characteristic protected by applicable federal state or local civil rights laws addition Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agilitis investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations or provide proof of current vaccination status based on customer and/or company requirements. If vaccination is required Agiliti will provide specific directions and cover the expense at a participating clinic. Please note this includes the COVID19 vaccination.
Agiliti offers a robust suite of benefits for regular fulltime nonunion employees including: health insurance options for Medical Dental & Vision plans Short and LongTerm Disability plans Flexible Spending Accounts Health Savings Accounts Life Insurance Options Paid Time Off 401K Saving Plan with employer match Employee Discounts Tuition Reimbursement Daily Pay program Employee Assistance Program and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application please contact
Primary Job Location:
Fresno DistrictAdditional Locations (if applicable):
Job Title:
Customer Service Technician ICompany:
Agiliti
Location City:
FresnoLocation State:
CaliforniaPay Range for All Locations Listed:
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location experience jobrelated knowledge skills and related factors. Dependent on the position offered shortterm and/or longterm incentives may be provided as part of the compensation. Applicants should apply via Agilitis internal or external career site.
Required Experience:
IC
Employment Type
Full-Time
