Customer Service Officer - Billing
Customer Service Officer - Billing
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 60000 - 70000
1 Vacancy
Job Description
- Increase your takehome pay with Salary Packaging
- Permanent fulltime position in Cannon Hill
- 38hour week Flexible Working Arrangements
Endeavour Foundation is one of Australias largest employers of people living with disability.Our people live and breathe our purpose every day with flexible working great perks and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow learn and do their best work.Our purpose is simple: make possibility a reality.
What Youll Be Doing:
- Processing NDIS billing transactions accurately and efficiently using Carelink.
- Ensuring compliance with NDIS guidelines and internal billing procedures.
- Responding to customer enquiries via phone and email providing clear and professional support.
- Identifying and escalating discrepancies or concerns to the relevant team members.
- Collaborating with internal teams to improve processes and enhance customer experience.
- Maintaining accurate records and contributing to regular reporting.
What Were Looking For:
- Previous experience in a data entry customer service or administrative role within a fastpaced environment.
- Strong attention to detail and ability to manage highvolume transactions accurately.
- Excellent verbal and written communication skills to interact with internal and external stakeholders.
- Ability to work collaboratively in a team environment while also taking ownership of individual tasks.
- Experience using Carelink or knowledge of NDIS billing (desirable but not essential).
- Proficiency in Microsoft Office applications.
Benefits and Perks:
- Salary Package up to$15900of your annual salary tax free and additional$2650for meal and entertainment expenses
- Use your pretax income to purchase a new or used car saving on both the purchase price and running costs
- Discounts on Corporate Private Health Insurance selected Kia vehicles and white goods at Harvey Norman
- Discounted family gym memberships through Fitness Passport
- Supportive induction and learning opportunities
- 6 weeks paid parental leave for primary carer
- Free coaching and counselling through our Employee Assistance Program
- Reward and Recognition Program
Intrigued Wed love to hear from you. Please click apply to submit your application and join #TeamPossible today!
Endeavour Foundation encourages applications from people of all ages nationalities abilities and cultures. This includes Aboriginal and Torres Strait Islander peoples CALD (Culturally and Linguistically Diverse) the LGBTQI community and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicants needs.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
