Customer Experience Representative
Customer Experience Representative
Posted on :
05-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We provide youth sports instruction to our community that builds confidence and develops safety skills in a studentcentered environment. Every day is different with opportunities to make lasting impressions on children and families. This is a diverse inclusive and supportive workplace.
Why Choose American Kids
- Its a fun creative familyfriendly environment
- Every day is different with new chances to make lasting impressions and build relationships
- You get to be a part of making a difference in the lives of children and families
- Were growing and opportunities for growth will continue to evolve.
As a Customer Experience Representative you are responsible for providing a high level of customer service to our families. You will work to build relationships with our families providing personal attention while relaying account messages giving tours and answering various questions about the different activities we offer in our facilities. You can expect to be regularly communicating with families and fellow staff members so remaining calm and efficient during periods of high volume at the front desk is essential. You should be someone who is warm and welcoming while also being highly organized dependable and open to feedback. As a Customer Experience Representative team member you will report to the Director of Operations while also being supervised by Department Leaders of each individual department. As a Customer Experience Representative you will provide support throughout the lobby as needed.
We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a fulltime position that requires afternoon/evening and weekend shifts.
Responsibilities:
- Friendly engagement of families by computer phone and in person.
- Multitask to efficiently and professionally maintain accurate records and answer customer questions.
- Be a team player who is consistently dependable and reliable.
- Complete required training and be a continual learner.
- Follow our systems with a focus on followthrough and details.
- Smile and have fun!
- Create special moments and memories for our customers by providing them an excellent service with every interaction.
Qualifications:
- Caring and compassionate human
- Able to maintain a professional patient and peoplefirst attitude
- Ability to solve problems by proactively finding solutions
- Strong communication skills
- Customer Service Experience
- Great attitude and willingness to be coached
- The ability to focus in a fastpaced and loud environment
- The ability to commit to at least 1 year of employment afternoons evenings and weekends required
- Ability to multitask
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Compensation: $18.00 $22.00 per hour
Member schools are independently owned and operated. Your application will go directly to the member school and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location and not to US Swim School Association.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
