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You will be updated with latest job alerts via emailLoopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious have grit and are eager to grow and build their careers. At Loopio we genuinely support each other because true success comes from working as #oneteam.
We are looking for an experienced Senior Machine Learning Engineer to join the Strategic Insights team within Engineering building and supporting MLdriven features that empower customers with actionable insights to improve proposal quality win rates and team productivity. This role focuses on enhancing dashboard usability integrating tailored recommendations and increasing efficiency through analytics while showcasing Loopios ROI to executives. Youll work across the platform portfolio leveraging NLP and GenAI to develop solutions like automated language detection intelligent project import and search enhancements. This is a unique opportunity to join a growing team of creative and passionate individuals committed to solving realworld problems with modern AI practices.
You will partner closely with Product Managers Architects and Data Scientists to use Machine Learning techniques to help us take Loopios user value to the next level.
This role requires close collaboration with teams across Canada the UK and India. To accommodate the time zone differences you will be expected to work from 11 am to 7:30 pm IST.
EndtoEnd ML & NLP Deployment: Design build and optimize scalable ML systems for NLP applications including finetuning large language models (LLMs) deploying transformerbased architectures and optimizing inference for realtime and batch workloads. Architect distributed ML solutions for largescale data processing and efficient retrievalaugmented generation (RAG).
MLOps & Cloud Infrastructure: Implement best practices for ML lifecycle management including model versioning monitoring and automation. Build robust CI/CD pipelines integrate with feature stores and vector databases and deploy models on cloud platforms (preferably AWS).
Software Engineering & Microservices: Develop highperformance ML systems using Python deep learning frameworks (TensorFlow PyTorch) and distributed computing frameworks (Spark Databricks). Build scalable microservices and APIs for realtime model serving using containerized (Docker Kubernetes) and serverless (AWS Lambda Kinesis) architectures. Strong Object Oriented Programming fundamentals to build modular and reusable code.
CrossFunctional Collaboration: Work closely with Data Scientists Engineers and Product teams to productionize NLP models ensuring alignment with business needs and maintaining robust scalable AIdriven solutions.
ML & NLP Expertise: 3 years of experience in ML engineering with strong expertise in NLP LLMs transformers and RAG. Proven ability to finetune optimize and deploy largescale NLP models.
MLOps & Cloud Engineering: Handson experience with ML pipeline automation monitoring and deployment using cloud services. Strong background in data engineering for scalable AI systems including structured (MySQL PostgreSQL) and NoSQL (Redis Cassandra) databases.
Scalable Systems & Distributed Computing: Experience with performance optimization techniques for ML inference distributed computing (Spark Presto Databricks) and realtime/batch processing pipelines.
Software Development & Microservices: Strong Python development skills experience with APIdriven architectures (REST gRPC) and ability to build robust maintainable ML services.
Collaborative Problem Solving: Ability to work crossfunctionally with product engineering and design teams effectively to translate business needs into AI solutions. Skilled at fostering alignment sharing knowledge and cocreating strategies that drive measurable impact.
Loopio is a remotefirst workplace because we recognize the advantages of working flexibly. We are HQd in Canada with established hub regions around the world where we hire from.
Our employees (or Loopers as we call ourselves! live and work in Canada (British Columbia and Ontario) London and India (specifically in Gujarat Maharashtra and Bengaluru).
Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration.
Youll collaborate with your teams virtually across the UK India and North America (were just a Zoom call and Slack message away! with core sync hours and focus time for headsdown work during the workday
We encourage asynchronous collaboration to effectively work as a global #OneTeam!
Your manager supports your development by providing ongoing feedback and regular 1on1s; we leverage Lattice for our 1:1s and performance conversations
You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
We offer a wide range of health and wellness benefits to support your physical and mental wellbeing starting day 1 with Loopio.
Well set you up to work remotely with a MacBook laptop a monthly phone and internet subsidy and a workfromhome budget to help get your home office all set up.
Youll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
Participate in townhalls AMA (AskMeAnything) and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
Our four active Employee Resource Groups offer opportunities for employees to learn and connect yearround.
Youll be a part of an awardwinning workplace with an opportunity to make a big impact on the business.
Questioning your qualifications Read this Hi there we recognize that all too often potential candidates dont apply for a position simply because they dont hit every single criteria included in the job descriptionparticularly members of underrepresented groups.
Whether or not your experience checks off all the boxes on a job posting we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage so weve created prompts in the application for you to share more about yourself. If youve made a career transition (or a few! youre self taught in a new role or you have skills/experience youd like to highlight we want to hear more about what you could bring to the table.
AI in Recruitment At Loopio we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening drafting preliminary job descriptions generating initial interview questions and occasionally sourcing prospective candidates. However AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines
Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team should you require accommodations at any point during our virtual interview processes.
Required Experience:
Senior IC
Full-Time