Stiles University National Service Training Specialist

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With worldclass machinery backed by an experienced and responsive support team extensive parts inventory unique upgrade capabilities and a nationally accredited education and training program Stiles builds solutions around our customers needs.

We offer expertise in manufacturing a range of materials including wood plastics composites carbon fiber glass stone and nonferrous metals. Our innovative concepts new technologies and outstanding service extend to aerospace transportation alternative energy architecture and structural elements furniture retail fixtures and other industries.

Stiles is headquartered in Grand Rapids Michigan and has regional offices in High Point North Carolina; Bristol Pennsylvania; Coppell Texas; and Rancho Cucamonga California.

Interested in joining the Stiles team We offer our team members a generous benefit package an opportunity for career advancement and support in your career every step of the way!

POSITION SUMMARY

The Service Training Specialist is responsible for the development coordination and implementation of technical training for service employees. The Service Training Specialist will collaborate with subject matter experts evaluate training effectiveness and stay up to date with industry best practices to continuously improve the training program. This position requires strong communication and presentation skills technical training expertise and a dedication to providing outstanding customer service. Responsible for creating and maintaining supplemental documentation as it is requested. The individual will be responsible for instructing internal and external courses as the need arises.

ESSENTIAL FUNCTIONS

• Provide guidance and direct the coordination of service & internal technical trainings

Teach multiple levels of students on advanced subjects

Collaborate with subject matter experts to ensure training content is accurate and up to date

Keep up to date with industry best practices and incorporate them into training programs

Program operate and demonstrate machines at a high skilled level

Provide instruction with both traditional and elearning techniques

Work with Instructional Design Team to create new educational structures

Evaluate students following training sessions with tools provided

Develop training documentation in line with corporate industry and accreditation standards

QUALIFICATIONS

3 5 years proven experience on course development and training of unique processes and applications related to Advanced Controls

Familiarity in CAD based programs

Background in production machinery or related field

Bachelors Degree in Education Business Engineering or related experience

Fluency in Spanish preferred

Online course development preferred

SKILLS & ABILITIES

Strong verbal & presentation skills

A strong technical knowledge pertaining to areas of specialization (mechanical electrical pneumatic)

Ability to work with little direct support

Able to work with individuals and in teams

Understanding of the Woodworking Industry

Microsoft Office PowerPoint and other educational based software

Proven writing skills

Provide leadership and direction for special projects

Required Experience:

Unclear Seniority