Analyst Claims Management
Analyst Claims Management
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Job Description
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.
We are hiring an Analyst Claims Management!
Reporting To:
Manager Claims Management
FullTime/Part Time:
Fulltime 18month Contract
Posting Date:
April 2 2025
Closing Date:
April 16 2025
Hours of Work:
8:30 a.m. 5:00 p.m.
Grade:
Office Location:
8.5
Downtown Toronto ON
Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes base salary bonus benefits and career advancement opportunities!
*Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Claims Management Analyst is responsible for handling all default mortgage accounts in accordance with company policy and providing support to the Manager where required in all areas of mortgage insurance claims administration loss management and investor relations.
How you will contribute:
- Overseeing all default loans following deficiency property sales property transfers to mortgage insurers and walkaways and/or sale by borrower etc.
- Submission of property default claims on delinquent mortgages in assigned portfolios to mortgage insurers
- Must have strong math aptitude and agility in learning processes and procedures
- Administer delinquent mortgage portfolio while minimizing exposure to monetary losses or damage to investor relationships and corporate image
- Recreate mortgage accounts financial transactions on balance sheet using Excel against companys internal servicing system to determine financial loss due to default where applicable
- Comprehensively reconcile mortgage insurance claim payments against lenders postdefault expense costs to reveal variances and shortfalls
- Accountable for maximizing recovery to minimize losses on all delinquent accounts
- Ability to be familiar with mortgage insurers policy and understand terms and exclusions to better handle default claims
- Analyze and review Claims file portfolios and develop ability to communicate causes of default and/or shortfall
- Investor Arrears Reporting for Default/Claims Management statistics and support investorrelated inquiries as needed
- Work closely with Default Management team and Property Insurance team to understand and manage default loans effectively.
- Assist with acquiring loan underwriting documentation on default files when required by lawyers and insurers
- Develop strong working relationships and deliver great customer service to Investors and Mortgage Insurers
- Ability to contribute and bring new ideas to assist with internal process improvements in Claims Management
- Liaising with Management and other departments within First National as required
- Special projects as assigned by Management
- Adheres to policies/procedures to ensure AML requirements are met when applicable
The experience you need:
- Strong organizational skills
- Competency in MS Office applications; capacity to learn new technologies/systems
- Strong communication and interpersonal skills
- Fast learner and ability to multitask
- Strong analytical and problemsolving skills
- Ability to work in a fastpaced environment and meet deadlines
- Bilingualism is an asset
Working Environment and Physical Demands Analysis:
- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multitasking may include speaking to customers on a telephone call while looking up information on a computer program.
Why join First National
- Competitive Compensation
- Comprehensive benefits program (i.e. Health Spending Account Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
The team youll join:
Founded in 1988 First National is one of Canadas largest nonbank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canadas largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.
#FNLOON
Other details
- Job FamilyAdministration .5
- Pay TypeSalary
Required Experience:
IC
Employment Type
Full-Time
