Post-Transplant Coordinator - RN Transplant - Lung

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Communicates in an active positive and effective manner with all transplant team members patients referring physicians and other health care providers; reports pertinent patient care and family data in a comprehensive and unbiased manner; communicates patients status; and maintains communication as needed posttransplant

• Uses therapeutic communication to establish a relationship with patients and families and communicates the plan of care. Identifies and responds to the clinical psychosocial and economic needs of the transplant patient/family/caregiver during preoperative hospital and posttransplant phases. Discusses importance of recipient/family/caregivers commitment to transplant medical and medication regimen and wellcare i.e. immunizations mammography pap smears and colonoscopy etc

• Fosters teamwork approach in all interactions with peers and team members. Anticipates needs of other team members; proactively offering assistance. Contributes to meeting department score for employee engagement

• Follows the patient and familycentered care standards as outlined in the Houston Methodist Professional Nursing Practice document. Practices in a manner that is congruent with cultural diversity and inclusion principles. Assists with interprofessional team discharge planning for the transplant recipient to provide for recipients continuity of care. Explains procedures required for followup and need for periodic followup at transplant center

• Establishes mutual educational goals with patient and family/caregivers and provides education and appropriate resources regarding vital signs frequency of followup visits lab studies and reporting abnormalities to transplant center/primary care provider signs/symptoms of rejections/infections medications etc

• Collects and reviews data pertinent to recipients health and organ function per protocol and as needed in followup. Communicates lab data and diagnostic results to transplant physician/health care provider. Implements changes in drug/treatment therapy as ordered by transplant physicians. Arranges for consultations diagnostic procedures and hospitalization when indicated. Maintains communication with referring physician

• Participates in transplant event process according to transplant center protocol as applicable. Contributes to meeting department and organ program targets for process on department dashboard

• Monitors patient progress posttransplant identifies complications and considers interventions with the transplant team. Collaborates with nursing staff social workers and other health care providers to establish and implement patient care plan according to current standards of care

• Recognizes potential problems abnormal diagnostic findings and/or significant changes during the posttransplant phase coordinating required care

• Maintains and updates recipient status per Organ Procurement and Transplantation Network/United Network of Organ Sharing (OPTN/UNOS) regulations. Maintains comprehensive documentation of donor/recipient transplant information and recipients progress post transplantation. Complies with and is knowledgeable of OPTN/UNOS policies and listing requirements. Monitors and submits accurate data for hospitalbased statistics and regulatory agencies such as OPTN/UNOS/CMS and Medicaid to ensure compliance with all governmental reporting requirements and proper quality outcomes monitoring. Contributes to meeting department and organ program targets for quality compliance and safety on department dashboard

• Validates patients insurance authorization for applicable diagnostic testing ensuring documentation of applicable clinical activities for department charge capture and proper department financial management

• Utilizes time between heavy workloads efficiently and helps other team members. Contributes to meeting department and organ program financial measures

• Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement

• Participates in transplantspecific continuous learning and growth. Applies evidencebased practice to daily work such as reviewing the professional literature and attending professional meetings and sharing with colleagues. Identifies own learning needs and actively seeks educational opportunities both formal and informal to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis

• Bachelors degree or higher from an accredited School of Nursing

• Four years nursing experience

• Previous transplant acute care and/or ICU experience preferred

• RN Registered Nurse Texas State Licensure and/or Compact State Licensure within 60 days OR
• RNTemp Registered Nurse Temporary State Licensure within 60 days AND
• BLS Basic Life Support (AHA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Strong assessment organizational and problemsolving skill as evidenced by capacity to prioritize multiple tasks and role components

• Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status

• Presents a professional image at work and all workrelated events

• Knowledgeable of OPTN/UNOS policies and listing requirements CMS Conditions of Participation

• Participates in department donor awareness events educational opportunities and community activities

• Working knowledge of Microsoft products

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Since its founding in 1919 Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New YorkPresbyterian Hospital one of the nations leading centers for medical education and research. In 2020 U.S. News & World ReportnamedHouston Methodist Hospitalto its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical surgical and diagnostic techniques. With 952 operating beds 85 operating rooms and over 8000 employees Houston Methodist offers complete care for patients from around the world.

The same highquality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms full digital radiography suite low radiation dose 16slice CT scan ultrasound and a full onsite stat chemistry lab.