Product Manager
Product Manager
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Job Description
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering highquality products that resonate with clients.
As a Product Manager in Onboarding and Acclimation you are an integral part of the team that innovates new product offerings and leads the endtoend product lifecycle. As a core leader you are responsible for acting as the voice of the customer and developing products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure toptier experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with crossfunctional teams to deliver highquality products that exceed customer expectations this role you will work as an individual contributor to set the vision and strategy gather and analyze data prioritize features on a roadmap collaborate cross functionally and analyze product performance.
Job responsibilities
- Develops a product strategy product vision and roadmap that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Defines and drives the product vision and strategy for customer lifecycle management focusing on acquisition engagement retention and loyalty
- Conducts market research and competitive analysis to identify trends opportunities and customer needs. Use insights to inform product development and positioning
- Works closely across tech and nontech teams to ensure successful product development and launch
- Gathers and analyzes customer feedback and data to inform product decisions. Use customer insights to drive continuous improvement and innovation
- Communicates product vision strategy and progress to stakeholders at all levels of the organization. Build consensus and alignment around product goals
- Mentors and guides junior product managers and team members. Foster a culture of collaboration innovation and excellence within the product team
- Defines and tracks key performance indicators (KPIs) to measure the success of customer lifecycle initiatives
Required qualifications capabilities and skills
- Relevant experience or equivalent expertise in product management
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Able to successfully launch and manage products that drive customer engagement and retention
- Strong analytical skills and experience with datadriven decisionmaking
- Excellent communication and interpersonal skills with the ability to influence and collaborate with crossfunctional teams
- Experience with agile development methodologies and tools including Jira
- Passion for understanding customer needs and delivering exceptional user experiences
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Marketing or a related field; MBA or advanced degree preferred.
- Experience in developing and implementing personalization strategies
- Ability to adapt to changing priorities and manage multiple goals simultaneously
- Knowledge of UX principles to ensure that personalization efforts enhance the overall user experience
Required Experience:
IC
Employment Type
Full-Time
