Field Supervisor
Field Supervisor
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Job Description
Date Posted:
Country:
RomaniaLocation:
BucharestJob TitleService Supervisor Field Service Role OverviewWould you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee OpportunityOtis is growing and we are recruiting a Service Supervisor for our Field Service team in the XYZ territory or business reporting to the XYZ manager. The main goal of the role is to provide daytoday management training and engagement for field staff including employee selection field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.On a typical day you will:Ensure field employee safety quality and complianceMeet with customers to ensure obligations and expectations are achievedDirect the performance of field maintenance and contractual service operationsConduct field education training with field workforceMaintain customer quality assurance managing the expenditure of labor and materialsImprove efficiencies managing route schedules and callback ratesProvide technical support working with Service Sales on sales estimation / proposals as requiredAuthorize repair orders and tracking completionLead change to better efficiency and communicationWhat you will need to be successful (adjust for local regulations)High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 3 years)Experience leading a team of technicians is preferredElevator industry experience is desired but not requiredExperience with digital applications for managing work teams and productsExcellent communication skills and leadership skills and the ability to work in a highly teamoriented and dynamic environmentStrong computer and technology skills business acumen and a passion for customer service.Whats In it For Me / Benefits (adjust for local regulations)You will receive a longterm employment contract with the world market leader in a crisisproof industry.We offer you remuneration in accordance with local standards plus:Customize for local benefits here including vacation and bonusesWe will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time.Apply today to join us and build whats next!If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving highperformance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global peoplepowered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability please contact us at .
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Required Experience:
Manager
Employment Type
Full-Time
