Processing Assistant
Processing Assistant
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Job Description
Position Summary
Working in a high volume multitasked goal oriented team environment this position is responsible for handling US Assures internal external and electronic mail providing processing information andhandling basic business processing and compliance functions while providing quality service and elite customer satisfaction. This position is also partially responsible for answering and routing incoming calls on a multiline phone while greeting and directing visitors/guests to their applicable party.
What will your job entail
While maintaining productivity and quality standards provide support services and related followup to all servicerelated departments within the organization to include but not limited to the following:
Indexing incoming work items in OnBase for various departments including the Large Commercial
Underwriters
Handling internal/external/electronic mail functions to include prepping scanning and processing
various mail tasks daily
Cover the shipping/mail area when needed
Processing compliance related tasks
Cover Reception area as needed which includes:
Answer and route incoming calls within established time frame when covering that role
Serve as first point of contact when greeting visitors/guests
Supply security badges to visitors and existing employees when applicable
Maintain neat and orderly appearance in lobby
Handle administrative requests from Executive office and provide support to Operations and all other
departments as needed
Utilize company systems and guidelines to process all transactions while maintaining production and
quality standards to include but not limited to processing and mail related functions and posting
notices
Handle processing requests based on learned skill sets and troubleshoot processing related problems
Work in partnership with stakeholders and US Assures corporate vision and mission
Ensure all problems processing and inquiries are handled efficiently within established time frames
Participate in knowledge transfer within team
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and bestinclass benefits package that helps them and their family members achieve their physical financial and emotional wellbeing goals. In addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.
The target hourly rate range for this position is $20.00 $20.00 per hour.The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Fulltime roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at
The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Employment Type
Full-Time
