Associate Software Engineer

About this Role:

Join our team as an Associate Software Engineer focusing on operational excellence in HR Technology. This role manages Workday and other HR applications contributing to Gartners success through innovation and exceptional user experiences. You will assist in maintaining the availability and functionality of HR products and platforms ensuring our HR business teams receives outstanding support from the HR Technology organization.

Key Responsibilities:

• Application ownership and continuous improvements for Workday and other HR applications following an Operations Excellence model of application management.
• Going beyond the application troubleshooting and bug fixing this team aims to find solutions to provide long term stability and enhance productivity.
• Create automation solutions to streamline manual support tasks.
• Deploy monitoring across technology ecosystems for applications and integrations.
• Assist in streamlining IT products platforms integrations and components to drive KPI improvements.
• Contribute to building runbooks for application outages and support Disaster Recovery plans.
• Collaborate with delivery teams to ensure smooth handoff and consistent process documentation.
• Follow the 24x7 coverage model with the Operational Excellence team and work within the standard SLAs with the HR team.
• Support effective Workday design and delivery to reduce total cost of ownership.
• Good Understanding of SAAS applications or modules such as payroll/Benefits/TA

Qualifications:

• Bachelors degree or foreign equivalent in Computer Science or a related field.
• Experience working in an IT Application Management organization is preferred.
• Foundational Workday experience is preferred.
• Understanding of IT integration standards and IT support best practices.
• Basic knowledge of ITIL framework tools such as ServiceNow and Jira.
• Familiarity with automation and monitoring tools like Selenium and PowerBI.
• Strong problemsolving skills and proactive issue identification.
• Effective communication skills for crossfunctional collaboration.
• May also welcome new tech talent who seems curious and strong comms/technical skills.

Who You Are:

• Focused on ensuring outcomes and operational excellence.
• Motivated with a strong technical acumen.
• Strong communicator with excellent interpersonal skills.
• Able to solve complex problems and manage ambiguity.
• Committed to delivering excellent customer service.

Dont meet every single requirement We encourage you to apply anyway. You might just be the right candidate for this or other roles.

What you will get:

• Competitive Compensation Package
• Ongoing mentorship and apprenticeship; Leadership courses development programs technical courses certification opportunities and more!
• 20 PTO days plus holidays and floating holidays in your first year
• Extensive Medical Dental and Vision plans
• Hybrid environment with flexibility remote work
• Parental leave
• Gartner Gives Charity Match
• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Health and wellness related allowance programs
• 401K with corporate match immediate vesting
• Collaborative teamoriented culture that embraces diversity
• Professional development and unlimited growth opportunities

#LIJD6

#LIHybrid

#LITechnology

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their missioncritical priorities.

Since our founding in 1979 weve grown to more than 20000 associates globally who support 15000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers worldclass benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources ator by sending an email to.

Gartner Applicant Privacy Link: efficient navigation through the application please only use the back button within the application not the back arrow within your browser.