Operations manager
Operations manager
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
We are associated with Home Repair and Renovation Company which was formed in the year 1991 and since then they have been providing professional craftsmanship and exemplary customer service throughout North America. Each location of the company though controlled by the Franchisor is locally owned and operated backed by the company that helped launch the industry.
The company values are steeped in a longstanding dedication to the people we serve and truly differentiate the company as a home repair handyman company.
Job description
- Recruit select train assign schedule coach counsel and discipline employees
- Communicate job expectations; planning monitoring appraising and reviewing job contributions for the employees and the contractors
- Estimating materials and labor preparing proposals being able to use pricing techniques
- Analyzing data sales profit on EXCEL and preparing monthly reports
- Understanding of Tax calculations WCB and collection of remittance for employees
- Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
- Maintain safe and healthy work environment by establishing following and enforcing standards and procedures; complying with legal regulations. ensure that these are also followed by the Contractors
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Manage staff/ contractor levels wages hours contract labor to revenues
- Responsible for all department managers and supervisors with review/approval responsibility for all operations employees and contractors
- Run a safe injury/accident free workplace locations(s)
- Manage relationships with key operations vendors and contractors
- Review and approve all operational invoices and ensure they are submitted for payment
- Serve as primary point of contact when there are customer issues related to equipment quality customer service or accidents and mishaps onsite. In particular this includes any issues onsite at client facilities.
- Communicate customer issues with operations team/ contractors and devise ways of improving the customer experience including resolving problems and complaints
- Work closely with the Owner and report to him on a daily basis regarding important issues
Communication:
- Having clear and effective communication skills to satisfy the duties for a various range of clients craftsmen and contractors
- Being able to conduct interviews negotiate and liaise effectively with both clients and contractors
- All communications require a Fluent to advanced English proficiency
Education:
- Bachelors Degree (preferred) or a technical certification related to construction service maintenance of buildings
- Effective numerical literacy is required
Schedule:
- 8 hour shiftMonday to Friday
- Occasionally weekends
- Job Types: Fulltime Permanent
Experience:
- repair and renovation: 2 years (preferred)
Work remotely:
- No
COVID19 considerations:
All necessary Covid19 precautions are in place in the office and remote work locations where jobs are carried out
COVID19 precaution(s):
All necessary Covid19 precautions are in place in the office and remote work locations where jobs are carried out
COVID19 precaution(s):
- Remote interview process
- Received double vaccination to be eligible for work
- Wearing masks during site visits to be eligible for work
- Wearing masks at the office is not mandatory due to having no interaction with clients at the office
Compensation: $35000.00 $45000.00 per year
Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If youre interested in:
- high earnings potential
- a flexible schedule that you control
- using your skills to help improve others lives
Handyman Connection might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated backed by the company that helped launch the industry.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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