ServiceNow Developer
ServiceNow Developer
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Job Description
Within the Ubisoft IT Department youll be joining as a Service Now developer within the ServiceNow Platform team which is responsible for supporting all other IT teams (by providing guidance and helping them to improve their processes. By working as a part of the team you will maintain our ServiceNow platform and implement new features for our internal customers. You will participate in every phase from the solution design to the development and test coordination.
Responsibilities
- Administrate and optimize the ITSM platform to reflect the processes of the department;
- Provide support configuration troubleshooting and scripting on the ITSM platform;
- Suggest new workflows and methods to improve our ITIL process implementations;
- Configure document and implement the platform for new clients;
- Answer customer tickets related to the application;
- Evangelize the capabilities of the platform and recommend process optimization to leverage the ITSM tool.
Qualifications :
- A development experience on the ServiceNow platform with advanced server and client scripting workflow administration and API knowledge;
- Strong analytical and problemsolving skills based on the ability to quickly learn new complex concepts;
- Experience with ITIL ITSM Service Desk environments;
- Proficiency with JavaScript and HTML CSS is a plus;
- Strong attention to detail design layout customer experience and be able to translate business requirements into technical solutions;
Additional Information :
Pour info : Si vous avez besoin dun permis de travail votre admissibilit peut dpendre de votre ducation et de vos annes dexprience de travail pertinentes comme lexige le gouvernement.
Les habilets et les connaissances se prsentent sous diffrentes formes et peuvent tre bases sur des expriences pertinentes cest pourquoi nous vous encourageons vivement poser votre candidature mme si vous ne remplissez pas toutes les exigences numres cidessus.
Chez Ubisoft nous encourageons la diversit sous toutes ses formes. Nous nous engageons favoriser un environnement de travail inclusif et respectueux pour tous. Nous savons quil est important que lentretien soit agrable. Par consquent si vous avez besoin daccommodements veuillez nous faire savoir si nous pouvons faire quoi que ce soit pour faciliter le droulement de lentretien.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
