Lead - Delivery Quality
Lead - Delivery Quality
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Job Description
Job Description:
Monitoridentifyand resolve performance/behaviour/attendance issues using prescribed performance management techniques.
Monitor andacton personnel and disciplinary issues.
Ensure training needs of subordinates aremet.
Adjust to the needs of meeting service level agreements under supervision ofQualityManager.
Successfully complete all client related training and keep record of the same.
Hold team meetings on a regular basis with direct reports.
Communicate all process and client updates to direct reports within specific timelines and keep record for such updates.
Act as single point contact for theassigned team membersforall theirjobrelatedneeds and create a harmonious work environment.
Responsible for daytoday functional supervision of work group including work assignment and attendance monitoring; providing input into selecting training developing and completing performance appraisal of work group(s)in accordance withthe organizations policies and applicable compliance requirements.
Job Specification:
Minimum of 5 Years of Professional and Relevant Experience in Medical Coding with specialty E/M IP/OP OR ED Pro/Fac in Quality Vertical.
Must have experience in Client and Stakeholder Management Team Management.
Must have CodingCertificationlike CPC/CCS/COC/AHIMA.
Any graduate will do.
ShiftDetails:General Shift / Day Shift
WorkMode:WFO
Employment Type
Full Time
