State Long-Term Care Ombudsman
State Long-Term Care Ombudsman
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Job Description
The work we do matters!
Hiring Agency:
Health & Human Services Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
Examples of Work
Responsibilities of the State LongTerm Care Ombudsman include:
Serve as the leader supervisor and manager of the States LongTerm Care Ombudsman office directly supervises seven regional and local ombuds plus several hundred volunteers.
Manage the budget and pay produce and distribute quarterly and annual reports evaluate and provide beneficial feedback to staff.
Advocate for the rights and interests of residents in longterm care facilities including nursing homes assisted living facilities and adult care homes.
Investigate complaints made by residents families or other stakeholders regarding issues such as abuse neglect inadequate care or violations of residents rights.
Mediate disputes between residents families and facility staff seeking fair and respectful resolutions to conflicts.
Provide information and support to residents and families regarding residents rights available services and options for addressing concerns or complaints.
Conduct regular visits and inspections to longterm care facilities to monitor compliance with regulations and standards of care.
Collaborate with government agencies advocacy groups legal services and other stakeholders to address systemic issues affecting longterm care residents.
Advocate for changes in laws regulations and policies to improve the quality of longterm care and protect residents rights.
Empower residents and families to assert their rights and actively participate in decisions affecting their care and quality of life.
Maintain accurate records of complaints investigations and outcomes ensuring confidentiality and compliance with applicable laws and regulations.
Participate in training and professional development activities to stay informed about relevant laws regulations and best practices in longterm care advocacy.
Requirements / Qualifications
Minimum Qualifications: General guidelines can include post high school coursework in behavioral or social sciences and independent work experience in social/human services.
Preferred Qualifications: Significant experience in leadership and program management skills. Experience or knowledge working with older adults or individuals with disabilities in a longterm care setting.
Other: This position will require travel up to 50 of the time therefore one must possess a valid drivers license and reliable transportation for travel to longterm care facilities. Successful completion of background checks and any other screenings required by regulatory agencies or employers. Willingness to work flexible hours including evenings and weekends as needed to respond to emergencies or address resident concerns.
Knowledge / Skills / Abilities
Knowledge of laws regulations and standards related to longterm care facilities and residents rights. Strong communication and consumeroriented public policy advocacy skills. Negotiation mediation and problem resolution skills.
Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in computer applications and data management systems.
Commitment to promoting the wellbeing and dignity of longterm care residents.
Benefits
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub Internal Apply app from your home landing page.
Employment Type
Full-Time
