POSITION SUMMARY
Spa Supervisor
Are you seeking to grow your skills with endless career opportunities work beside teammates that feel like family experience working for an employer that puts your wellbeing at the heart of everything it does enjoy monthly celebrations treats and recognition and make a difference in the local community Then Delta Hotels by Marriott Tudor Park Country Club is the place for you.
Explore our very big world
As a worldclass leader in the travel industry theres no better place than Marriott International to make your mark. Joining us youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.
The impact youll make
When a client walks into the spa they are there to enjoy some well earned down time whether it be alone or whilst socilaising with friends they want to revitalize mind body and soul. Escaping from the stresses and distractions of everyday life in order to restore wellbeing and you and your team are create this experience and escapism.
What youll do
- You will be responsible for the treatments offered by the spa and ensure these are relevant contemporary to the clients needs and are offered to the highest standards
- Maximise Spa revenue and profit by delivering quality products and service and utilize targets and commission structures
- Manage stock security and minimize loss via stock management systems stock requisition procedures and stock count
- Manage staffing levels robustly through effective rosters to maximize revenue and client satisfaction
- Deliver the recognised Marriott Spa journey for all clients
- Maintain data integrity of electronic stock control system point of sale and spa scheduling systems
- Log and track all client feedback providing timely responses to all comments
- Review and develop the Treatment range offered by the Spa ensuring that it is relevant and contemporary to the needs of the client
- Conduct competitor visits to ensure Marriotts preeminence in the market place as regards service product offering and price
- Ensure all Therapists are trained effectively to meet the required standards of the H&B industry
- Trade test Therapists to ensure the quality and standard of treatments being given
- Be aware of new industry trends and product developments
What were looking for
- A warm peopleoriented demeanour
- A teamfirst attitude
- A gift for paying attention to the smallest details
- Qualified beauty Therapist to NVQ level 3 or above
- Minimum 2 years H&B experience in a similar role or a great career move for someone looking to progress within the industry
Perks you deserve
In addition to an hourly rate of 13.81 ensuring you are paid for every hour worked well support you in and out of the workplace by offering:
- Health & Wellbeing complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
- Meals Tasty and Varied Meals in our Associate Dining Facility
- Uniform& drycleaning service
- Discounts Enrolment in Perks at Work Access to unlimited deals from retailers to restaurants cinemas and more
- Travel Discounted Hotel Accommodation Worldwide for you and your Friends & Family 20 F&B Discount 30 Retail Discount & 20 Spa Discount in Marriott Hotels Worldwide
- Holidays 20 days holiday plus 8 Bank Holidays increasing with service
- Pay Annual Performance Related Pay Review
- Health Cycle to work scheme
- Pension& Life Assurance
- Flexibility do you need flexibility in your life talk to us as we know worklife balance is important
- Take CareAccess to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Develop and Grow Comprehensive Training and Development programs
- Career career progression opportunities are endless as the #1 leader in hospitality worldwide
- Celebrate Awards and Recognition Celebrations
- Events Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days including weekends do you need flexibility in your life We are happy to discuss this with you!
If this sounds like the perfect role for you apply online or email
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Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability age and veteran status or any other basis covered under applicable law.