Technician-Springfield OH

Country: United States (US)
Location: Springfield
Location details:

At Konecranes we believe that great customer experience is built on the people behind the Konecranes name people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

JOB TITLE: SERVICE TECHNICIAN CANADA

REPORTING TOU : SERVICE MANAGER

MAIN RESPONSIBILITIES:

• Comply with all company security policies and directives/procedures including monthly senior management meetings and those established by the client. Notify the supervisor or manager of any unsafe practices that you have witnessed or witnessed.
• Carry out inspections maintenance and repairs on overhead cranes and electric hoists at various customers as directed. Be available on call as part of the Maintenance Service rotation and provide afterhours service as required.
• Perform onsite electrical mechanical structural and electronic troubleshooting to determine the cause of equipment malfunction and determine necessary repairs using visual inspection test procedures and appropriate test equipment. Perform a general postrepair check but before the work is completed documenting that all required safety features are functional or documenting deficiencies and attaching a deficiency label to the crane.
• Document statementsand make corrective recommendations to the customer during the SAFETY REVIEW including a written Safety Notification of any observed or known safety issues. Determine the customers intentions to purchase repairs and note the actions needed to sell or complete the repairs.
• Before leaving the jobsite Consultwith the customer on all matters related to repair and safety and discuss during the VISIT REVIEW recommendations that will help the customer improve his SAFETY AND PRODUCTIVITY. Determine which itemsrequire a quote.
• Complete and provide the appropriate electronic documentation using the companys digital tools required for each service obtaining the clients signature and acceptance.
• Read understand and apply the content of all CSA OSHA ANSI CMAA HMI and other codes or regulations relating to our industry. Update and update yourknowledge periodically.
• Complete service reports and other required documents in a professional accurate neat and legible manner and submit them in a timely manner and in accordance with established guidelines.
• Maintain regular communication with the maintenance department and thedesignated coordinator in accordance with established guidelines.
• Maintain all equipment vehicles and company assets in a safe and appropriate operating condition. Use tools equipment and vehicles safely and responsibly. Notify the supervisor of any defect so that it can be corrected.
• Make sure you have a supply of forms documentation inventory and miscellaneous materials in the service vehicle. Document the use or sale to the customer as required.
• Follow all established security rules and procedures including those established by the customer.
• Participate in monthly safety meetings.
• Other duties assigned by the supervisor.

EDUCATION: A recognized professional qualification/DEC electrical mechanical/diploma in technology or equivalent experience in terms of industrial skills and knowledge with a related field.

EXPERIENCE: Min 1 year or according to provincial legislative requirements and CSA/CSA standards.

OTHER REQUIREMENTS: Must maintain a good valid driving record/drivers license. Able to work at height/climb ladders/walkways. Must possess good communication and computer skills excellent customer interaction skills. Able to work overtime and travel out of town as required.

Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission.Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a worldleading group of Lifting Businesses serving a broad range of customers. We are truly a global company with 16900 employees at 600 locations in 50 countries. For over 80 years we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.