Chief Nursing Officer II Brenner Childrens Hospital and The Birth Center

JOB SUMMARY:

Responsible for strategic oversight and operational performance for Patient Care Services within designated facility. Provides leadership guidance and direction in achieving outcomes consistent with organizational mission philosophy goals and objectives. Assumes leadership responsibility for the assessment planning implementation and evaluation of clinically effective and efficient systems of care and service within the continuum of care.

The Chief Nursing Officer II (CNOII) directs all operations of patient services in assigned areas and may also be responsible for other clinical and administrative operations such as Imaging Services Lab Services Security Services etc. The Chief Nursing Officer II (CNOII) may also be assigned Campus Administrator responsibility for designated hospital campus.

EDUCATION/EXPERIENCE:

Graduation from an accredited College of Nursing with a Masters degree from an accredited program in a specialty such as Nursing Public Health Health Administration or Business Administration required. Doctorate (DNP or PhD) in Nursing required. DNP preferred.All degrees must be from accredited colleges or universities. Continuing education of 30 hours or more biannually. Five years of progressive managerial experience preferably at the Director level or above in an Academic Medical Center. Demonstrated achievement of high quality and costeffective clinical outcomes.

LICENSURE CERTIFICATION and/or REGISTRATION:

Current Registered Nurse (RN) licensure in good standing in the State of North Carolina. Certification in area of specialty or clinical administration required within one year of hire.

ESSENTIAL FUNCTIONS:

Ability to provide strategic leadership for nursing practice and operations. Ability to serve as a change agent assisting all staff in understanding the importance necessity impact and process of change. Knowledge of theories and strategies of management Knowledge of the principles of the organization.

Exemplifies the Atrium Health Values and Code of Conduct while identifying compliance risk through department led risk assessments system monitoring and periodic audits and reporting any identified violation to Legal Services and Corporate Compliance Departments. Ensures immediate action is taken on any issues identified through a selfassessment or by Legal Services or Corporate Compliance; that policies are developed or revised as necessary; and that efforts are made to ensure a positive and compliant work environment for all teammates. Demonstrates leadership in the areas of clinical quality safety experience human resources financial management strategic and operational planning continuous quality improvement institutional support and system/market integration.

Provides leadership in resource development and management while acquiring and allocating human material and financial resources for specific functions and processes. Represents the hospital/market in the establishment of provisions for clinical experiences for students including responsibility for setting appropriate guidelines and the approval of written agreements for such affiliations. Collaborates with Human Resources Department on the recruitment and retention of staff in all reporting departments. Serves as a professional role model and mentor to motivate develop recruit and retain future nurse administrators and clinical leaders.

Plans develops and implements approved operational and capital budgets for nursing departments. Identifies areas of need determines feasibility and makes appropriate recommendations in all operational areas. Fiscal management responsibilities include reviewing and planning goals for each department and facilitating the development and divisional goals which are congruent with institutional goals. Ensures that procedures and controls are employed by each department and analyzes develops and monitors corrective action plans to meet established fiscal goals.

In conjunction with the market Vice President and Chief Nurse Executive contributes to the creation and implementation of longrange strategic plans and goals. Along with the CNE and in concert with other nursing and clinical leaders participates with the governing and/or community advisory board medical staff and management team to plan promote and conduct organization wide performance improvement activities. Participates in preparation and presentation of issues to the Board of Trustees Medical Executive Committees and other entities as assigned. Reviews and evaluates the implications of proposed long and shortterm goals and strategic objectives. Responsible for the overall planning and development of nursing programs in assigned areas the development and monitoring of standards the quality assurance program research and educational activities.

Ensures direction and oversight of clinical functions and activities for all nursing and patient care departments. If designated as the Campus Administrator may also be responsible for oversight of all nonclinical departments at the campus. Provides leadership in critical thinking conflict management and problem solving. Facilitates the development of policies and procedures which affect clinical practice including collaboration with medical administrative or department head colleagues as appropriate in the development and approval of such policies and procedures. Facilitates the Professional Governance process for all areas in which nursing is practiced.

Provides continuous quality improvement using quality indicators to initiate and drive organizational change in an evolving cycle of continuous improvement. Maintains compliance with hospital regulatory and Joint Commission guidelines and adherence to quality improvement standards in effective patient care. Is actively engaged in continuous quality improvement as a member of assigned quality and safety oversight committees. Monitors and manages key performance indicators for targeted areas including but not limited to: handwashing hospital acquired conditions and nursing sensitive indicators.

Builds and maintains collaborative partnerships both within and outside the institution. Such relationships include other CNOs Directors of Nursing medical staff hospital administrative staff and department heads community health and education agencies and other agencies relating to health care on a local state and national basis. Partners with Finance and other operating groups to facilitate the smooth delivery of key deliverables. The CNO may serve on several standing committees and councils.

Instills a culture where opportunities are available for consumer input into healthcare decisions and policy development. Participates in planning monitoring and evaluating efforts to improve patient engagement satisfaction and perception of care.

Functions as a professional manager of resources and environment and a facilitator of the clinical practice of nursing and operations. Provision is made for the development of activities and standards which assure that plans of care are made for each patient in accordance with the age and development needs of the patient and with the medical plan of care. Department policy and organizational goals and objectives provide the framework for these activities. The CNO is responsible for all aspects of nursing and clinical care.

Demonstrates organizational commitment ethical and professional behavior by serving as a role model for healthy system values to teammates physicians and patients. Maintains appropriate confidentiality of privileged information. Participates in activities to promote professional growth and development.

SKILLS/QUALIFICATIONS:

Excellent verbal and written communication skills

Ability to establish and maintain strong physician relationship skills

Proven skill in coaching and developing others

Ability to analyze and execute decisions in a timely manner

Knowledge understanding and Expertise of:

Knowledge and skill in human resources management

Knowledge and skill in facilitation of groups to consensus

Organizational behavior and development

Management systems and processes

Negotiation and conflict resolution

Nursing practice standards

Clinical practice guidelines and best practices

Nursing research and scholarly activities

Law regulation and ethics (FAA DOT NTSB Mental Health Child Abuse DHHS CMS)

Consumer health issues

Customer service; patient perception of care

Health care evaluation and outcome measure

Fiscal management and finance

Strategic visioning and planning

Have the flexibility and ability to respond quickly in a changing environment

Ability to function effectively under stressful conditions and demanding situations

Ability to work effectively with the teams

WORK ENVIRONMENT:

Clean well lit and comfortable climate

Contact with patients/families under wide variety of circumstances

Subject to highly stressful situations

Moderate noise environment

Exposure to infectious and contagious diseases

Exposure to radiation hazards

Exposure to housekeeping/cleaning agents/chemicals

Subject to many interruptions

Subject to irregular hours