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Visitor Assistant

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1 Vacancy
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Job Location drjobs

Grand Rapids, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary

We are seeking a compassionate and customeroriented Visitor Assistant to join our hospital team. In this role you will be responsible for providing a welcoming and supportive experience for patients visitors and staff. Your primary duties will include greeting and directing guests assisting with wayfinding enforcing hospital visitation policies and providing general information about the facility.

As a key member of the hospitals frontline team you will ensure that visitors feel comfortable and informed while maintaining a safe and respectful environment. This role requires strong communication skills patience and the ability to handle sensitive situations with empathy and professionalism.

Essential Functions

  • Greets communicates with and assists visitors staff and/or patients directing them to the appropriate resource
  • Answers telephone and provides/relays information in a manner consistent with caring respect and individual needs. Performs general clerical duties
  • Completes special projects as assigned with specific direction
  • Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner

Qualifications

Required

  • High School Diploma or equivalent or high school student with working permit
  • Skills knowledge abilities typically gained through less than 2 years of related experience in customer service sales recruiting human resources computer and data entry telecommunications health care receptionist call center administrative or clerical

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our topnotch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Primary Location

SITE Helen Devos Childrens Hospital 100 Michigan St Grand Rapids

Department Name

Security HDVCH

Employment Type

Full time

Shift

Night (United States of America)

Weekly Scheduled Hours

36

Hours of Work

6 p.m. 6 a.m.

Days Worked

Week 1: Monday Tuesday Friday Saturday Week 2: Sunday Wednesday Thursday

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for NonCorewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drugfree workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an onsite or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Employment Type

Full-Time

About Company

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