Account Manager

ACCOUNT MANAGER Account Services Department

The Account Manager helps manage and support the agencys relationship with the client by helping to develop marketing strategies and plans. They have the ability to clearly communicate client objectives to the internal teams and are responsible for monitoring the workflow of all projects including managing work for client presentations and proposals.

Expectations

Solutions provider. Become a client expert. Be a project expert. Contribute to ideation. Ensure clients are delivering what we need to make the idea & project successful (Briefs reviews approvals etc. Ensure flawless using agency resources and set processes.

Responsibilities

• Work with agency teams/SMEs to develop marketing strategies and tactics that ladder directly to client objectives.
• Exercise discretion and independent judgment with respect to possible courses of action and make appropriate decisions or recommendations.
• Disseminate all client briefs & directives along with corresponding Click Up tasks to ensure deadlines are met.
• Conduct & organize meetings that provide solid strategy direction & resources for the agency SME teams.
• Provide an accurate record of all decisions made in meetings and ensure the individuals follow through to completion. Provide regular updates.
• Develop project budgets/ estimates as needed.
• Manage the overall development and of assigned plans and programs including internal creative process from brainstorming through production and delivery.
• Organize and lead weekly status meetings for all active projects.
• Obtain client approval for all creative materials.
• Serve as the primary daytoday contact with client/s on assigned projects.
• Identify new growth opportunities to increase the level of service provided to assigned client/s.
• Maintain a dependable system of communication with client ensuring that information flows between client and agency on an appropriate timely and regular basis.
• Troubleshoot issues relating to specific jobs and coordinate with the account supervisor as needed.
• Produce and present clientready decks and reports for meetings and presentations.
• Keep PHG leadership teams aware of all successes and challenges associated with assigned clients.
• Maintain a solid understanding of the clients business objectives marketing objectives and competitive landscape.
• Uphold agency core values. Enter time on a daily basis.

Requirements:

• 3 years of agency experience in an account management role
• Bachelors degree in advertising marketing business or related degree required
• Strong understanding of advertising and marketing disciplines advertising and sales promotion programs media advertising direct mail trade shows public relations pointofpurchase and online advertising strategies

• Computer proficiency including word processing data entry spreadsheets and generating reports using standard software applications
• Ability to communicate effectively both orally and in writing
• Ability to read write analyze and interpret general business periodicals and professional journals
• Ability to write reports and business correspondence
• Ability to effectively present information and respond to questions from groups of managers clients customers and the general public
• Ability to analyze and solve problems
• Excellent organizational skills
• Excellent attention to detail
• Ability to work independently and as part of a team is a must

WHY WERE HIRING

The short answer Were looking to keep a good thing going. An independently owned fullservice marketing agency Pinckney Hugo Group has grown consistently over the past 20 or so years.

Weve created bigger and better work added to our capabilities and expanded to serve a wider range of regional national and international clients. Its all happened because weve been able to bring in incredibly talented and dedicated people to help build something special. And because we dont plan on slowing down anytime soon were posting career opportunities like this one.

WHY PHG

For starters youll have the chance to work on some of the biggest brands and most exciting projects in the world all from right here in Upstate New York and in some cases from the comfort of your home.

Youll be challenged but youll never be on your own. What we offer takes a full team. And were just that a team. A group of complementary talents that when unleashed together can do anything we set our minds to.

Some of our comprehensive and competitive benefits include:

• Hybrid work split your week between working in our office or at home
• Generous PTO policy including flex time
• Paid parental leave
• Medical vision dental benefits
• Resources for savings and investments such as our 401(k) plan with company match
• Companysponsored events and swag
• Dog friendly work environment
• Opportunities to learn develop network and connect

Total compensation for this role is designed to be competitive with the market. The anticipated salary range for this Syracuse NYbased position is $55000 to $70000 per year. The final offer will depend on the candidates experience skills abilities and geographic location along with other business and organizational considerations. PHG also provides a comprehensive benefits package; for more information please visit our website.

OUR HIRING PHILOSOPHY

At Pinckney Hugo Group we believe that diversity improves our agency and helps us to better serve our clients by offering different views perspectives and experiences. We are committed to creating a diverse environment and team and aspire to better reflect the brands and people we serve. We strongly encourage people of color members of the LGBTQAI community people with disabilities and other underrepresented groups to apply to join our team. No matter who you are youll find opportunity here. Well empower you to work on amazing brands with incredible teams all while giving you the space you need to make this time whatever you want it to be. Apply today and explore all the ways you can grow with us. Youll be glad you did and we will too.

Wed like to know more about you and why youre interested in PHG. Please be sure to include a cover letter with your resume submission.