Process developer

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.

Inviting applications for the role of Associate / Process Developer/ Management Trainee Retirement function
In this role you will be responsible for all the activities related to retirement benefits in US institutional retirement.

Responsibilities
Demonstrate a solid understanding of various retirement plans such as 401(k) 403(b) 457 and stay updated on relevant regulations affecting the retirement business.
Maintain accurate contribution records for retirement participants enrolled in the allocated plan ensuring compliance with regulatory requirements and plan guidelines.
Assist plan sponsors with the administration of their retirement plans including tasks such as contribution calculation nonstandard trading participant financial activity and other complex recordkeeping functions.
Ensure that retirement plans adhere to all regulatory requirements including IRS regulations ERISA guidelines and plan documents.
Coordinate with financial institutions and service providers to ensure timely and secure distribution of retirement benefits.
Manage participant enrollment processes including verifying eligibility processing enrollment forms and updating participant information as needed.
Monitor service providers investment managers and other third parties to ensure compliance with fiduciary responsibilities.
Address participant inquiries regarding contribution limits eligibility requirements and retirement planning resources
Assist with investment management activities such as fund transfers rebalancing and implementing investment changes.
Monitor investment performance and provide support in evaluating investment options.
Facilitate participant loan requests ensuring compliance with plan rules and regulatory requirements.
Conduct regular compliance reviews to ensure adherence to plan documents IRS regulations and other applicable laws.
Communicate with plan sponsors participants and other stakeholders to address inquiries resolve issues and provide updates as needed.
Maintain positive relationships with clients and ensure high levels of satisfaction with services provided.
Maintain accurate records of participant transactions contributions distributions and other activities.
Generate and distribute periodic statements reports and compliance filings as required & identify and address any compliance issues promptly and effectively.

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in commerce or equivalent field
Basic understanding of retirement plans and regulatory requirements
Strong attention to detail and accuracy in data entry and recordkeeping
Ability to work independently and collaboratively as part of a team
Good Written/Verbal Communication
Email Writing proficiency

Preferred Qualifications/ Skills
Ability to be flexible and adapt to constantly changing priorities
Proficiency in retirement plan recordkeeping systems and Microsoft Office applications.
Strong understanding of retirement plans IRS regulations and ERISA requirements.
Microsoft Office proficiency especially Excel
Quality Lean/Process Improvement knowledge
Ability to work under pressure in a dynamic environment
Thirst for learning! Analytical thinking and ability to learn fast
Ability to be proactive and to think creatively

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at www.genpact and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.