Field Service Technician
Field Service Technician
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Job Description
Company Overview
Tekshiv Systems Pvt Ltd home to the esteemed QUBA brand is a prominent Indian manufacturer of innovative home appliances. Established in 1992 and headquartered in Delhi the company champions advanced engineering and futuristic designs. With a commitment to consumer and employee satisfaction QUBAs range of products simplifies household chores saving time for homemakers.
Job Overview
QUBA is seeking a diligent Field Service Technician for a fulltime juniorlevel position. Based in Faridabad and South Delhi the role demands 1 to 2 years of experience. The technician will contribute to service excellence by ensuring the effective repair and installation of kitchen appliances.
Qualifications and Skills
- Proven experience in electrical and electronic repair showcasing handson expertise in troubleshooting and servicing kitchen appliances.
- ITI Electrical certification is required to demonstrate foundational competency in electrical systems.
- Diploma in Electronics is essential for comprehensive knowledge of electronic appliances and systems.
- Experience in repair and installation of home appliances ensuring efficient and prompt service to clients.
- Ability to diagnose and troubleshoot problems in kitchen appliances identifying solutions for immediate or scheduled repair.
- Must have a strong grasp of Electrical/Electronic principles and applications (Mandatory skill).
- Proficient in using diagnostic tools and equipment relevant to home appliance repair and maintenance.
- Commitment to providing exemplary customer service ensuring client satisfaction with every service call.
Roles and Responsibilities
- Conduct onsite repair and maintenance of various kitchen appliances ensuring operational efficiency and customer satisfaction.
- Diagnose technical issues and determine appropriate repair actions for home appliances providing clear explanations to clients.
- Install and configure new appliances at customer sites ensuring proper operation and adherence to safety standards.
- Maintain accurate service records and reports documenting work performed and parts replaced for future reference.
- Manage spare parts inventory ensuring timely availability of necessary components for service requests.
- Collaborate with technical and customer support teams to address complex repair scenarios and customer concerns effectively.
- Stay updated with the latest advancements in home appliance technology and repair techniques.
- Participate in training programs to enhance technical skills and service quality contributing to personal growth and professional development.
Required Experience:
Junior IC
Employment Type
Full-Time
