Job Title: Office Manager Regional Center
Reporting Relationship: Regional Sites Manager/Director
Unit: National & Global
Department: N&G Regional Education AdminNGBL
Campus Location: Merrillville Education Center Merrillville IN
Summary of Position: The Office Manager plays a vital role in the smooth operation and success of the Indiana Wesleyan University regional education and conference centers. Each center strives to partner with the community to meet its educational needs. Providing professional meeting space allows IWU to build these partnerships while serving the local community.
This role is suited for someone who is energetic and highly relational organizationally gifted embraces variety in their day and has a passion to serve. In addition skills related to managing multiple priorities problemsolving property management tenant relations customer service team dynamics and creating a positive culture will help make the Office Manager successful and feel fulfilled.
The Office Manager provides administrative support to regional center leaders and may be involved in assisting with the daily functions of more than one regional center.
Duties and Responsibilities
- Administrative Responsibilities
- Function as effective communication hub for the center(s) and contribute to collaborative/healthy relationships with other IWU employees
- Assist with problem resolution in a professional manner while maintaining confidentiality of vital information
- Seek opportunities to grow professionally and stay uptodate about city/community offerings
- Represent the University in a positive manner to internal and external customers through Christian conduct
- Maintain a budget awareness and participate in financial reporting processes
- Provides administrative support to the Regional Venture leadership which might include but is not limited to clerical tasks travel arrangements handling of confidential materials
- Assist Director and VOM/RSMs in other ways as needed
- Project Management and Research
- Perform supportive tasks related to Regional Leadership project management and research
- Campus Operations
- Manage day to day office functions and if applicable tenant relationships and needs
- Work collaboratively with supervisor to manage building and grounds in order to create and maintain an inviting professional and safe environment
- Support supervisor in troubleshooting building technology in cooperation with IWU Technology Services
- Stay abreast of and communicates building usage needs for staffing purposes
- Support students and facultys operational and spiritual needs
- Stay informed on and follows all Emergency and Risk Management protocols at the IWU local state and federal levels
- Conferencing Services
- Coordinate with supervisor in all aspects of conferencing including but not limited to: inquiries scheduling invoicing correspondence building tours room setups cleaning dayof service meeting revenue goals promotion and marketing and nurturing networking relationships
Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. |
Education - Bachelors Degree Preferred
Experience - Two 2 years of experience in a professional and/or customer servicerelated setting
Required Skills - Communication skills and ability to work with diverse types of people
- Administrative skills (e.g. ability to selfstart multitask prioritize tasks and attention to detail and accuracy)
- Excellent organizational and planning skills (e.g. organization of shared space time management event planning)
- Proficient with MS Office suite and comfortable using a variety of technology (e.g. audio visual equipment teleconferencing)
- Capable of working with minimum supervision
- Ability to work with teams
- Ability to problem solve interpret instructions and data and deal with unknown variables
- Able to perform light physical labor with conferencing and classroom set ups
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IWU Kingdom Diversity Statement IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind. |
LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion 42 U.S.C. Sections 2000e1 and 2000e2. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other jobrelated instructions and to perform other jobrelated duties requested by their supervisor in compliance with Federal and State Laws. |
Required Experience:
IC