UPS Retail Store Manager- Downtown Austin TX

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Job Description:

JOB SUMMARY
This position is a key leader with ultimate responsibility for daytoday operations and success of this retail location. This position ensures efficiency and profitability and that sales and financial goals are met. Critically this position focuses on selfdevelopment under guidance from his or her Primary Operator and coaching and development of his or her people with intent to maintain a pipeline of future talent instore and within the broader organization. This position acts as keyholder (open and close the store) manages productivity and labor hours and ensures the stores team delivers World Class customer service to all. This position spends approximately 80 of their time in front end operations and leading the team to meet store goals including training and development where opportunities are identified. The remainder of their time will be spent coordinating with the Human Resources team in hiring managing personnel concerns onboarding offboarding and other; managing to a P&L with cost and expense control; ordering supplies; paying bills; and coordinating facilities maintenance and improvements as identified.

RESPONSIBILITIES
Manages and oversees store operations develops a routine for opening and closing ensures efficient functioning of the store manages the sales floor and provides maximum profitability
Implements human resource duties in coordination with the HR team including recruiting hiring training and firing managing schedules assigning responsibilities and setting sales quotas and performance management based on metrics
Reviews daily employee timesheets and submits for payroll processing
Administrates accounting functions meets monthly quarterly and annually about sales and financial targets manages the budget and generates payroll by adhering to payroll policy.
Pays bills including rent utilities vendors and others
Controls inventory to ensure sufficient stock daily and weekly counts rotated and changed by season store specials or sales.
Enforces exceptional customer service setts criteria for staff establishes security and safety measures creates emergency and lockdown strategy and ensures health and safety compliance
Manages loss prevention through security requirements and monitoring strategies audits paperwork and inventory levels and appropriately handles broken or damaged merchandise
Oversees store maintenance including cleanliness safety and organization
Performs other duties as assigned

QUALIFICATIONS
Requirements
High school diploma or GED
Previous store management experience required including personnel and financial management experience
Strong computer skills including Microsoft Office and Adobe Suite
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for store operations

Preferences
The UPS Store Certified Operator training preferred will be a requirement upon hire
Advanced education degree coursework or tech school
P&L experience

Hotel hospitality experience

Dock experience

Concierge experience

Location:

Employee Type:

UPS is committed to providing a workplace free of discrimination harassment and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S. an alien lawfully admitted for permanent residence or an alien authorized to work in the U.S. for this employer.