Required Qualifications
Must be a current UNF student. Availability to work a minimum of 10 hours per week with the possibility of weekends and/or remote work. Available to work for one year minimum. Excellent verbal and written communication skills. Team player that demonstrates initiative and eagerness to learn. Proficiency with Microsoft Office 365 Teams all common web browsers and Windows or Mac OS. Superior problemsolving and organizational skills.
Preferred Qualifications
Interest in emerging technologies and educational software. Ability to learn new software and keep up with technological trends. Innovative agile mindset willing to work outside of ones comfort zone in a fastpaced learning environment. Prior customer support experience especially in technical support or any problemsolving field. Familiarity with screencapturing screenrecording and videoconferencing software. Willingness to contribute to process improvements where identified. Ability to maintain patience and a sense of humor.