Program Implementation Manager Health Services

Oversight and coordination of operations with various divisions of Department of Health Services including Health Information Management Radiology Laboratory and pharmacy.

Provides supervision and direction of non professional staff in the completion of tasks contract monitoring invoice validation privacy office and approval and other administrative functions.

Conducts program planning and development and establishes goals and objectives for program including defining quality standards and developing work plans for meeting program deliverables.

Plans organizes and directs the work of administrative staff.

Manages the development administration monitoring and evaluation of all contractual agreements for program including the preparation of guidelines standards and work plans to ensure compliance with contractual requirements. Manages the development administration and coordination of the project budget and recommends the allocation of project funds.

Manages and assures completion of program reporting requirements including implementation of progress reports expenditure reports quality assessment and utilization monitoring.

Responsible for the development of performance measures and the design and implementation of monitoring systems quality assurance and project evaluation activities including measurement of patient outcomes cost effectiveness and health system impact.

Manages the development of program policies and procedures and ensures systemwide training implementation and monitoring.

Manages the development design and implementation of evaluation activities to monitor program outcomes compliance cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings conclusions and recommendations.

Serves as a liaison to funding agencies and directs and coordinates responses to inquiries mandates audits and requests for information.

Represents the Department on programmatic service issues before municipal state federal and private agencies and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders.

Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program.

Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems.

Performs special assignments and projects as directed.

SELECTION REQUIREMENTS:
Four 4 years of progressively responsible experience in a staff* capacity analyzing evaluating coordinating and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system one 1 year of which must have included supervisory experience at the level of Los Angeles Countys class of Senior Staff Analyst Health** Assistant Hospital Administrator IV*** or higher.

License:
A valid California Class C Drivers License or the ability to utilize an alternative method of transportation when needed to carry out jobrelated essential functions.

Physical Class II Light:
Light physical effort which may include occasional light lifting to a 10 pound limit and some bending stooping or squatting. Considerable walking may be involved.

DESIRABLE QUALIFICATIONS

• Masters degree from an accredited**** institution in Business Public Health Public Health Administration or a closely related field of study.

Special Requirement Information:
*Staff capacity in the County of Los Angeles is defined as: Assisting management by performing research and making recommendations on use of personnel allocation of funds workload and workload fluctuations and programs and procedures for accomplishing departmental objectives.

**Experience at the level of Senior Staff Analyst is defined as supervises a team of analysts providing technical and consultative service to management in major health service areas.

***Experience at the level of Assistant Hospital Administrator IV is defined as assists in the administration of a large County hospital by managing and coordinating the supporting services for patient care programs of a major area of the hospital.

Note: In order to receive credit for any college course work or any type of college degree such as a Masters degree or higher you must include a legible photocopy of the official transcripts or degree from the accredited institution which shows the area of specialization at the time of filing orwithin 15 calendar days of filing online.

EXAMINATION CONTENT:
This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications weighted at 100.

Candidates must achieve a passing score of 70 or above in order to be placed on the eligible register.

ELIGIBILITY INFORMATION:
Applications will be processed on an asreceived basis and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve 12 months following the date of promulgation.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE 12 MONTHS.

SPECIAL INFORMATION:
Appointees may be required to work any shift including evenings nights weekends and holidays.

FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors including but not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s).If asked to provide information about a conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed.

AVAILABLE SHIFT:
Any

VACANCY INFORMATION:
The current vacancy is located within the Department of Health Services Health Services Administration.

APPLICATION AND FILING INFORMATION:

APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL FAX OR IN PERSON WILL NOT BE ACCEPTED.

Apply online by clicking on the Apply tab for this posting. You can also track the status of your application using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS. Provide any relevant education training and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held give the name and address of your employer your job title beginning and ending dates number of hours worked per week description of work performed and salary earned. If your application is incomplete it will be rejected.

NOTE: If you are unable to attach required documents you must email the documents to the exam analyst within 15 calendar days of filing online. Please include the exam number and the exam title.

Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add and to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail.

Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe you can always check for notifications by logging into governmentjobs and viewing your profile inbox which saves a copy of all emailed notices.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet applications can be completed on computers at public libraries throughout Los Angeles County. Los Angeles County public libraries have reopened with limited access hours and may require prior reservation to use their computers. Refer to their website for more information:https://lacountylibrary/reopening.

NO SHARING USER ID AND PASSWORD:
All applicants must file their applications online using their own user ID and password. Using a family member or friends user ID and password may erase a candidates original application record.

ADA COORDINATOR PHONE:


CALIFORNIA RELAY SERVICES PHONE:


DEPARTMENT CONTACT:
Hilary Hocking Exam Analyst

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/NonDiscrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to nondiscrimination in the County workforce regardless of age 40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information please visit: Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations please visit: Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job and will also consider potential mitigating factors which may include but is not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952.

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles please visit our interactive Career PathFinder application at .

Revised January 2025